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compucel.unlock 06-19-2012 19:29

I can not register and update my sigma box, can you help me
1 Attachment(s)
Hello friends, I just bought a sigma box, and I can not register and not upgraded; follow support and no steps can be already that the software updater, this only seems designed for the sigma dongle... . contact support and they told me that it reinstate the drivers and not let me update the sigma box, hopefully can help me to start using... attached them the image of the error

mcandre 06-19-2012 20:44

First Steps - Sigma - MTK and Qualcomm-based phones flashing, unlocking, repair IMEI solution <--- This is the page for users who make first steps with Sigma software

Get Ready
To get started with SigmaKey please follow this step-by-step installation procedure:
1. Download and install Sigma Updater
2. Install SigmaKey/SigmaBox drivers
3. Update (activate) your SigmaKey/SigmaBox
4. Run Sigma Software

compucel.unlock 06-20-2012 00:06

Thanks friend... by the drivers.... already am registered and installed my sigma box

GSM_Support 06-20-2012 07:22

@ compucel.unlock,

Did you solve your issue already?

Best Regards
GSMServer team

compucel.unlock 06-21-2012 14:33

yes brother,,, thanks

benjamyn22 04-29-2014 02:41

help me hauwei ut8651t
help me hauwei ut8651t I can not see the option to repair imei :confused:Sigma Software v1.42.00

GSM_Support 04-29-2014 07:08

@ benjamyn22,


Repair IMEI
  1. Select "Qualcomm" platform from the tab menu in the upper left side of the software
  2. "Phone model" dropdown box has to be set to "Autodetect"
  3. Go to "IMEI" tab
  4. Set the phone either to Fastboot or to Download mode (procedure is explained in the Fastboot / Download mode manuals)
  5. Connect your device to PC with USB cable
  6. Install required Huawei smartphone driver (only if the phone is connected for the first time):
    • Fastboot driver
    • Download mode driver
  7. Select required Interface in the ports selection tab:
    • Fastboot mode: Phone will be detected as Android Sooner Single ADB Interface in device manager
    • Download mode: Phone will be detected as DBAdapter Reserved Interface in device manager
  8. Enter IMEI number in the "Phone IMEI" field
  9. Press "Repair IMEI" button
  10. The message "Done" indicates that procedure was completed successfully
  11. Disconnect the handset, remove and reinstall the battery

Best Regards
GSMServer team

mohdfaizan987 08-04-2015 11:49

my all friend please hepl me becouse my sigma box is not working to to regestard sigma box

GSM_Support 08-04-2015 12:50

@ mohdfaizan987,

Please make screenshot of an issue you receive and post it in a current thread.

Best Regards
GSMServer team

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