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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 12-30-2012, 14:16   #16 (permalink)
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reinstall your driver and it will solve your problem
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Old 12-30-2012, 20:03   #17 (permalink)
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Please help,bay new Sigma key bat not working,cant update sigma card cant serial number from card,instaled Arco micro card reader driver
when i connet the dongle and run the software getting this error

Looking for S-card .. not found. Please connect sigmakey
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Old 01-02-2013, 07:32   #18 (permalink)
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@ MOBINEC,

Reinstall drivers for the SigmaKey and run update operation once again.
Also, please ensure that no other dongle/box is connected to PC before running update operation.

Best Regards
GSMServer team



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Old 01-03-2013, 11:03   #19 (permalink)
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[ 1/3/2013 12:02:06 PM ] Error when connecting card in FT SCR2000 0
SmartCard API error $80100069
The smart card has been removed, so that further communication is not possible.
Sigma dongle connection error
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Old 01-03-2013, 11:04   #20 (permalink)
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[ 1/3/2013 12:02:06 PM ] Error when connecting card in FT SCR2000 0
SmartCard API error $80100069
The smart card has been removed, so that further communication is not possible.
Sigma dongle connection error.
I think Sigma card is blank

Last edited by MOBINEC; 01-03-2013 at 11:10.
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Old 01-03-2013, 12:12   #21 (permalink)
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Dongle is good, working with Alcor micro card driver,working with mx-key card,but with Sigma card no
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Old 01-03-2013, 12:35   #22 (permalink)
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@ MOBINEC,

Please make a screenshot of the error and mail it along with the serial number of your Sigma to support[at]sigmakey.com

Best Regards
GSMServer team



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Old 01-03-2013, 17:30   #23 (permalink)
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[ 1/3/2013 6:29:12 PM ] Error when connecting card in FT SCR2000 0
SmartCard API error $80100069
The smart card has been removed, so that further communication is not possible.


End no serial number from Sigma card.Sigma key Dongle is new
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Old 01-04-2013, 07:32   #24 (permalink)
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@ MOBINEC,

Have you mailed screenshot along with the problem description and serial number of the dongle to support[at]sigmakey.com as it was mentioned in the previous post?
PM me your e-mail address, please.

Best Regards
GSMServer team



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Old 06-21-2013, 09:06   #25 (permalink)
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Quote:
when i connet the dongle and run the software getting this error

Looking for S-card .. not found. Please connect sigmakey

i change 3 PCs
installed drivers from support
searched forum and follows those steps too

but still getting same error

how can i use the sigma key ????
my problem is solve

for xp user only because I used it

first step

just go to my computer

explore,contol panel

Add or Remove programs

remove Alcor Micro Smart Reader Driver

after that

go to c:

program files

Gsm-Server

SigmaKey

driver

AU9540DrvPkg V1.726.0_WHQL

open it the install

setup

goodluck
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Old 06-21-2013, 09:50   #26 (permalink)
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How to install Sigma card driver

http://www.youtube.com/watch?v=yHav9bWSQX8
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Old 06-21-2013, 10:02   #27 (permalink)
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Thumbs up hi bro

Quote:
Originally Posted by hasnain View Post
when i connet the dongle and run the software getting this error

Looking for S-card .. not found. Please connect sigmakey

i change 3 PCs
installed drivers from support
searched forum and follows those steps too

but still getting same error

how can i use the sigma key ????
plz updait your scard because a have some pro
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Old 06-22-2013, 16:52   #28 (permalink)
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Work 100% thankssssss
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Old 06-27-2013, 22:14   #29 (permalink)
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I have same problem and i check on 3 PC-s.
Can sombody help me by Team Viewer PLEASEC!?
I give up with this.
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Old 06-28-2013, 07:06   #30 (permalink)
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@ crashi,

Have you installed SigmaKey dongle drivers like shown in this post on video manual ? Can you, please, show to us what exactly error you are dealing with ?\


Best Regards
GSMServer team




Last edited by GSM_Support; 06-28-2013 at 11:59.
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