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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 07-19-2018, 10:10   #1 (permalink)
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Manufacture Mode, not serial port


Hi, don't know if up Windows 10 update, nowadays tried two diffrent huawei devices and doesn't show the port active. Device manager everything looks OK, no unknow devices or with exclamation/interrogation.
I've downloaded the drivers from Sigma site again as well but not luck. Any help?
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Old 07-19-2018, 11:24   #2 (permalink)
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Other Huawei devices show the port in Manufacture mode?
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Old 07-19-2018, 12:04   #3 (permalink)
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Quote:
Originally Posted by mandango View Post
Hi, don't know if up Windows 10 update, nowadays tried two diffrent huawei devices and doesn't show the port active. Device manager everything looks OK, no unknow devices or with exclamation/interrogation.
I've downloaded the drivers from Sigma site again as well but not luck. Any help?



install huawei pcsuite first and try again
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Old 07-19-2018, 12:15   #4 (permalink)
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Last two one didn't, haven't more now for test. Remember months ago installed some patch for recognize a Mate 10, else recognize it in device manager like faulty device, can be for that?
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Other Huawei devices show the port in Manufacture mode?
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Old 07-19-2018, 12:17   #5 (permalink)
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What models you have the problems with? What firmware versions and operators?
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