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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-22-2019, 13:47   #1 (permalink)
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MOTO C XT1750 IMEI Repair Issue


Please Help
Today I got a MOTO C XT1750 for IMEI Repair.
Before repairing IMEI , Old was ok.
But now IMEI is looking like this.


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Old 07-22-2019, 13:58   #2 (permalink)
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Xt1766&xt1767 how to repair imei

Sent from my SM-G615F using Tapatalk
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Old 07-22-2019, 14:04   #3 (permalink)
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now imei is looking like this





Sorry for Double Post

Last edited by aliburhan1; 07-22-2019 at 14:09.
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Old 07-22-2019, 14:14   #4 (permalink)
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@ aliburhan1,

Please upload temporary backups read from this phone to any filesharing web site and post link for it in a current thread.
Quote:
Before repairing IMEI , Old was ok.
Post here full log files from the operations you have performed to this phone, please.

Best Regards
GSMServer team



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Old 07-22-2019, 15:45   #5 (permalink)
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Temporary Backup
https://www.4shared.com/file/x_NhkMu...50__Blur_.html

Log is given below

SigmaKey 2.33.03 MTK: Repair IMEI (Moto C (XT1750))
Baseband Processor:MT6580, HW Rev. A.00, SW Rev. 0.00
Testing external RAM...DRAM, 1 Gb
Detecting flash...eMMC, Flash size: 7.29 Gb
Phone model: Motorola Moto C (XT1750)
Android 7.0
Version: Blur_Version.25.41.62.watson_50.retail.en.US
Firmware: SW_S98737AA1_V062_M12_SI_Lenovo_Wat_USR_MP
Repairing IMEI...Method #50462720
Please send
C:\Users\Ujmair Mobiles\Documents\SigmaKey\temporary backup\0850729117\Motorola Moto C (XT1750)_Blur_Version_25_41_62_watson_50_retail_en _US.skb
file to [email protected]
Repaired IMEI1: 35424208002xxxx
Repaired IMEI2: 35424208000xxxx
Done
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Old 07-22-2019, 15:54   #6 (permalink)
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Quote:
C:\Users\Ujmair Mobiles\Documents\SigmaKey\temporary backup\0850729117\Motorola Moto C (XT1750)_Blur_Version_25_41_62_watson_50_retail_en _US.skb
Upload exactly this first security backup
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Old 07-23-2019, 07:00   #7 (permalink)
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I tried 3 times.



All 3 backup files

https://www.4shared.com/rar/hGh_ssoS...ry_Backup.html
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Old 07-24-2019, 11:03   #8 (permalink)
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Hello Team, I am waiting here for your reply. Customer is calling again and again.
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Old 07-24-2019, 11:45   #9 (permalink)
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@ aliburhan1,

Current case is getting analyzed.
According to the provided information and temporary backups, current phone has specific firmware, that requires to be deeply checked/analyzed. In a current situation there is no quick solution.
As soon as we will have any news on this case, we will inform about it.

Best Regards
GSMServer team



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Old 07-26-2019, 15:31   #10 (permalink)
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Ok. Mention Not.
Thank you so much for your kind support and help.
I am having Cell until you find a solution. I have purchased this Cell Phone from the Customer. 🤓🤓
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Old 07-30-2019, 13:46   #11 (permalink)
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aliburhan1, Run the IMEI repair operation using latest Sigma version.
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Old 07-31-2019, 15:09   #12 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
aliburhan1, Run the IMEI repair operation using latest Sigma version.
Ok I,ll and will inform you tomorrow.
Thanks for your kind efforts.
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Old 08-09-2019, 10:10   #13 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
aliburhan1, Run the IMEI repair operation using latest Sigma version.
Problem Solved
Thanks a lot GSMServer Team.
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