Moto E4 XT1766 Sprint - Invalid SIM - Failed unlock Hi, I am attempting to unlock this phone, but I am still receiving the "Invalid SIM card" error message even after Sigma says the operation was completed successfully. I'm using an AT&T SIM card. Any suggestions? Model: Moto E4 XT1766 Carrier: Sprint Security: July 1, 2018 Build Number: NCQS26.69-64-8 --------- 2019-06-13 12:45:37 --------- SigmaKey 2.33.00 Qcom: Direct unlock Motorola QC Diag Port (COM734), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00 Phone model: Moto E4 (Sprint) Firmware: MPSS.TA.2.3.c1-00280-8953_GEN_PACK-1.98137.1.144357.1 Date: Jul 3 2018 19:41:34, Apr 10 2018 00:00:00, 8940.gen Software IMEI: 990011086171370 Bluetooth address: 000000000000 Security area saved to "C:\Users\joshw\Documents\SigmaKey\security backup\0530470506\990011086171370.skb" Unlocking phone.....Done Restarting phone....PLEASE RESTART PHONE MANUALLY! Done |
@ shatter65, Was operation performed with the SIM card inserted or without it? Take out SIM card from the phone and repeat unlock operation. Best Regards GSMServer team http://www.smart-clip.com/img/sigma_userbar.png |
I've tried unlocking both with and without an active SIM card installed. I have several of these phones and none of them are unlocking. They all still say Invalid SIM after the operation is performed. |
I just read through some other threads on this forum about unlocking Sprint Moto phones. It looks like other people are having the same problems. So I guess the Sigma Box can't really unlock these phones? I've tried unlocking several XT1766 all with different security dates, but none of them unlock the phone. Invalid SIM card error is still on the phones. |
@ shatter65, Please upload security / temporary backups read from this phone. It will be transferred to developers team for an analyzing purposes. Best Regards GSMServer team http://www.smart-clip.com/img/sigma_userbar.png |
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For Domestic unlock you need a different method, which I have. You can contact me in private for a deal. Note: The Domestic unlock works only upto NCQS26.69-64-5 Build number |
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