Moto E5 Play (Verizon) Unlock Fail ! - GSM-Forum

Tom_ptm · 03-14-2019, 09:36

SigmaKey v.2.30.01
243376949 Sigma dongle 2.30, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Not activated
--------- 2019-03-14 14:43:17 ---------
SigmaKey 2.30.01 Qcom: Connect Motorola Android phone
Connecting...Done
--------- 2019-03-14 14:43:21 ---------
SigmaKey 2.30.01 Qcom: Direct unlock
Motorola USB Networking Driver #7, IP: 192.168.137.1
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Date: Jul 30 2018 04:30:23, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: 351838091222920
Bluetooth address: 000000000000
Unlocking phone.......Error writing to serial port
--------- 2019-03-14 14:43:48 ---------
SigmaKey 2.30.01 Qcom: Connect Motorola Android phone
Connecting...Done
--------- 2019-03-14 14:44:05 ---------
SigmaKey 2.30.01 Qcom: Direct unlock
Motorola USB Networking Driver #7, IP: 192.168.137.1
Phone model: Moto E5 Play (Verizon)
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Date: Jul 30 2018 04:30:23, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: 351838091222920
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Reading data....Unexpected response from the phone

mcandre · 03-14-2019, 10:02

What phone model is that? XT...?

Tom_ptm · 03-14-2019, 10:05

XT1921-6 bro i try unlock 2-3 time now same problem

mobihype · 03-22-2019, 19:21

any solution for this as I'm having same issue.....

Dzomega · 03-23-2019, 02:52

only read code on this model not supported for direct unlock

mcandre · 03-25-2019, 09:31

Sigma supports Get Unlock Code / FRP REMOVE operations for Moto E5 Play XT1921-6 Verizon

reyesenrry · 06-17-2019, 14:53

with this check it does not release XT1921-6_RJAMES_VZW_8.0.0_ODPS27.91-121-10 remains permanently blocked for all operators and does not ask for code

GSM_Support · 06-18-2019, 09:46

@ reyesenrry,

Post here full log files from the operations you have performed to this phone, please.

Best Regards
GSMServer team

reyesenrry · 06-25-2019, 15:27

Quote:

Originally Posted by GSM_Support

@ reyesenrry,

Post here full log files from the operations you have performed to this phone, please.

Best Regards
GSMServer team

SigmaKey v.2.33.01
88******** Sigma dongle 2.33, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-06-21 10:01:51 ---------
SigmaKey 2.33.01 Qcom: Leer códigos de liberación
Motorola QC Diag Port (COM83), Proveedor:: Motorola, Versión de drivers:: 5.1.0.0, Fecha: 28/2/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Modelo del teléfono: Moto E5 Play (Verizon)
Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1
Fecha: May 24 2019 11:54:22, Jul 27 2018 05:00:00, 8937.gen
Software IMEI: 35183809253xxxx
Dirección Bluetooth: 000000000000
Este procedimiento puede danar el telefono. ?Esta seguro de continuar? [SI]
Zona de seguridad guardada en "C:\Users\reyes\OneDrive\Documentos\SigmaKey\secur ity backup\0883361300\35183809253xxxx_MPSS_JO_3_0_c11-00024-8937_GENNS_PACK-1_161849_0_162123_1 (3).skb"
Leyendo los códigos de liberación...Hecho

Harlechan · 06-25-2019, 18:28

Hello sir,

Have you seen the reports of Moto E5 Play that were blocked again by Verizon?

03-14-2019, 09:36	#1 (permalink)
Tom_ptm Freak Poster Join Date: Feb 2007 Location: thailand Posts: 414 Member: 451521 Status: Offline Thanks Meter: 317	Moto E5 Play (Verizon) Unlock Fail ! SigmaKey v.2.30.01 243376949 Sigma dongle 2.30, Initializing...OK Pack 1: Activated Pack 2: Activated Pack 3: Not activated --------- 2019-03-14 14:43:17 --------- SigmaKey 2.30.01 Qcom: Connect Motorola Android phone Connecting...Done --------- 2019-03-14 14:43:21 --------- SigmaKey 2.30.01 Qcom: Direct unlock Motorola USB Networking Driver #7, IP: 192.168.137.1 Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1 Date: Jul 30 2018 04:30:23, Jul 27 2018 05:00:00, 8937.gen Software IMEI: 351838091222920 Bluetooth address: 000000000000 Unlocking phone.......Error writing to serial port --------- 2019-03-14 14:43:48 --------- SigmaKey 2.30.01 Qcom: Connect Motorola Android phone Connecting...Done --------- 2019-03-14 14:44:05 --------- SigmaKey 2.30.01 Qcom: Direct unlock Motorola USB Networking Driver #7, IP: 192.168.137.1 Phone model: Moto E5 Play (Verizon) Firmware: MPSS.JO.3.0.c11-00024-8937_GENNS_PACK-1.161849.0.162123.1 Date: Jul 30 2018 04:30:23, Jul 27 2018 05:00:00, 8937.gen Software IMEI: 351838091222920 Bluetooth address: 000000000000 Direct unlock is impossible for this phone. Reading unlock codes instead. Reading data....Unexpected response from the phone

03-14-2019, 10:05	#3 (permalink)
Tom_ptm Freak Poster Join Date: Feb 2007 Location: thailand Posts: 414 Member: 451521 Status: Offline Thanks Meter: 317	Xt1921-6 XT1921-6 bro i try unlock 2-3 time now same problem

03-14-2019, 10:02	#2 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39 Posts: 11,877 Member: 239548 Status: Offline Thanks Meter: 2,781	What phone model is that? XT...?

03-22-2019, 19:21	#4 (permalink)
mobihype Junior Member Join Date: Nov 2018 Posts: 4 Member: 2875264 Status: Offline Thanks Meter: 0	any solution for this as I'm having same issue.....

03-23-2019, 02:52	#5 (permalink)
Dzomega No Life Poster Join Date: Jun 2016 Location: UK Posts: 613 Member: 2581848 Status: Offline Thanks Meter: 249	only read code on this model not supported for direct unlock

03-25-2019, 09:31	#6 (permalink)
mcandre No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39 Posts: 11,877 Member: 239548 Status: Offline Thanks Meter: 2,781	Sigma supports Get Unlock Code / FRP REMOVE operations for Moto E5 Play XT1921-6 Verizon

06-17-2019, 14:53	#7 (permalink)
reyesenrry Junior Member Join Date: Jun 2006 Location: venezuela Posts: 35 Member: 293430 Status: Offline Thanks Meter: 1	with this check it does not release XT1921-6_RJAMES_VZW_8.0.0_ODPS27.91-121-10 remains permanently blocked for all operators and does not ask for code

06-18-2019, 09:46	#8 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ reyesenrry, Post here full log files from the operations you have performed to this phone, please. Best Regards GSMServer team

06-25-2019, 18:28	#10 (permalink)
Harlechan Junior Member Join Date: Feb 2018 Posts: 4 Member: 2814616 Status: Offline Thanks Meter: 0	Hello sir, Have you seen the reports of Moto E5 Play that were blocked again by Verizon?