Moto XT1767 verizion unlock proplem - GSM-Forum

yaracell · 09-21-2018, 08:27

--------- 2018-09-21 10:24:27 ---------
SigmaKey 2.29.04 Qcom: Get unlock codes
Motorola QC Diag Port (COM52), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00
Phone model: Moto E4 (Verizon)
Firmware: MPSS.JO.3.0-00269-8937_GENNS_PACK-1.95745.3.102706.1
Phone model: Moto E4 (Verizon)
Date: Jun 10 2017 22:44:46, Jun 08 2017 23:00:00, 8937.gen
Software IMEI: 353308085264440
Bluetooth address: 000000000000
Reading data...Unexpected response from the phone

mcandre · 09-21-2018, 08:57

There is such reminder:

Quote:

Reminder! Before servicing the phone, please make sure that:

You use the latest version of Sigma software
Battery charged more than 50%
All the side programs, that may interfere with the phone, are closed
Phone’s cable and device itself should not be disconnected or disturbed until the procedure is fully completed
Connect phone to USB port placed on the backside of PC (motherboard's USB port)
Do not connect or disconnect other USB cables into the PC during the actual work with the phone
Avoid using any kind of USB HUBs and long USB cables. Use the shortest-length USB cable available.
Phone has stock (factory) firmware version

vetalcik · 09-24-2018, 23:02

me too problem unlock

GSM_Support · 09-25-2018, 08:39

@ vetalcik,

Post here full log file from the operations you have tried to perform to this phone.

Best Regards
GSMServer team

09-21-2018, 08:27	#1 (permalink)
yaracell Freak Poster Join Date: Dec 2010 Location: leb Age: 43 Posts: 435 Member: 1474687 Status: Offline Thanks Meter: 91	Moto XT1767 verizion unlock proplem --------- 2018-09-21 10:24:27 --------- SigmaKey 2.29.04 Qcom: Get unlock codes Motorola QC Diag Port (COM52), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00 Phone model: Moto E4 (Verizon) Firmware: MPSS.JO.3.0-00269-8937_GENNS_PACK-1.95745.3.102706.1 Phone model: Moto E4 (Verizon) Date: Jun 10 2017 22:44:46, Jun 08 2017 23:00:00, 8937.gen Software IMEI: 353308085264440 Bluetooth address: 000000000000 Reading data...Unexpected response from the phone

09-24-2018, 23:02	#3 (permalink)
vetalcik No Life Poster Join Date: Sep 2006 Location: Poland Posts: 626 Member: 358052 Status: Offline Thanks Meter: 80	me too problem unlock

09-25-2018, 08:39	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ vetalcik, Post here full log file from the operations you have tried to perform to this phone. Best Regards GSMServer team