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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 10-03-2018, 10:27   #1 (permalink)
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Cool Motorola Moto E5 Play XT1921-6 unlock success


hello
Job done

--------- 2018-10-03 11:12:06 ---------
SigmaKey 2.29.05 Qcom: Get unlock codes
Motorola QC Diag Port (COM901), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
Date: Apr 13 2018 05:34:58, Mar 14 2018 04:00:00, 8937.gen
Software IMEI: 351**09046****
Bluetooth address: 000000000000
Security area saved to "C:\Users\Point Phone\Documents\SigmaKey\security backup\0904689522\35*****************0_MPSS_JO_3_0 _c11-00010-8937_GENNS_PACK-1 (1).skb"
Reading unlock codes...Done
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Old 10-03-2018, 11:07   #2 (permalink)
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What operator was the phone locked to?
What code was it asking for?
Is the phone unlocked right now?
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Old 10-03-2018, 11:08   #3 (permalink)
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My XT1921-2 is : Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1

Your phone is: Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
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Old 10-03-2018, 11:23   #4 (permalink)
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Is it moto e5 XT1921-6 from verizon prepaid ?
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Old 10-05-2018, 04:27   #5 (permalink)
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Carrier

The carrier is cricket?
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Old 10-05-2018, 07:12   #6 (permalink)
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Smile

Quote:
Originally Posted by Gsmserver View Post
What operator was the phone locked to?
What code was it asking for?
Is the phone unlocked right now?
Hello

Was locked to Verizon

And asking for unlock code with support phone number

And yes it’s full unlocked now
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Old 10-05-2018, 07:14   #7 (permalink)
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Quote:
Originally Posted by kimanh_gsm View Post
My XT1921-2 is : Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1

Your phone is: Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1


Hello
Should I send you sbk or what?
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Old 10-05-2018, 07:15   #8 (permalink)
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Originally Posted by mcandre View Post
Is it moto e5 XT1921-6 from verizon prepaid ?
Hello

I don’t know it’s prepaid or not but it’s verizon
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Old 10-05-2018, 07:15   #9 (permalink)
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Originally Posted by djmaxis View Post
The carrier is cricket?



Hello
It’s Verizon
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Old 10-05-2018, 18:27   #10 (permalink)
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Angry for the info

Quote:
Originally Posted by boubousat View Post
hello
Job done

--------- 2018-10-03 11:12:06 ---------
SigmaKey 2.29.05 Qcom: Get unlock codes
Motorola QC Diag Port (COM901), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
Date: Apr 13 2018 05:34:58, Mar 14 2018 04:00:00, 8937.gen
Software IMEI: 351**09046****
Bluetooth address: 000000000000
Security area saved to "C:\Users\Point Phone\Documents\SigmaKey\security backup\0904689522\35*****************0_MPSS_JO_3_0 _c11-00010-8937_GENNS_PACK-1 (1).skb"
Reading unlock codes...Done
its not true sigmakey not support i see Ghacks try to unlock no get signal after but i think sigmakey damaged phone erase some partition on system phone cannot get signal network after that i see this logs flash by other box on the market the result still the same..

link:ghacks :http://forum.gsmhosting.com/vbb/f719...ignal-2481507/
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Old 10-08-2018, 08:43   #11 (permalink)
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Sigma does not support xt1921-2
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Old 10-08-2018, 21:09   #12 (permalink)
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When I attempt it says switch to Fasstboot and when I do it says missing response from phone. What am I doing wrong?

Qualcomm HS-USB Diagnostics 9046 (COM66), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/24/2016, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 35184009XXXXXX0
Bluetooth address: 000000000000
Security area saved to "C:\Users\CellOne55_1\Documents\Smart-Clip 2\security backup\0622541335\35184009XXXXXX0_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1 (1).skb"
Missing response from phone
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Old 10-09-2018, 07:43   #13 (permalink)
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@ cellfonepimp,

What phone model exactly you are trying to service?

Best Regards
GSMServer team



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Old 10-09-2018, 10:48   #14 (permalink)
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Quote:
Originally Posted by Gsmserver View Post
Sigma does not support xt1921-2
do u need backup to check ??
its unlocked but with read cods
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Old 10-09-2018, 10:49   #15 (permalink)
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Quote:
Originally Posted by cellfonepimp View Post
When I attempt it says switch to Fasstboot and when I do it says missing response from phone. What am I doing wrong?

Qualcomm HS-USB Diagnostics 9046 (COM66), Provider: Qualcomm Incorporated, Driver ver.: 2.1.2.2, Date: 3/24/2016, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.TA.2.3.c11.1-00002-8940_GENW3K_PACK-1
Date: Mar 28 2018 07:47:00, Mar 21 2018 08:00:00, 8940.gen
Software IMEI: 35184009XXXXXX0
Bluetooth address: 000000000000
Security area saved to "C:\Users\CellOne55_1\Documents\Smart-Clip 2\security backup\0622541335\35184009XXXXXX0_MPSS_TA_2_3_c11_ 1-00002-8940_GENW3K_PACK-1 (1).skb"
Missing response from phone
-----------------------------------------------------------------
just click on button down and left it when u see phone in fastboot mode
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