GSM Shop GSM Shop
GSM-Forum  

Welcome to the GSM-Forum forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features.
Only registered members may post questions, contact other members or search our database of over 8 million posts.

Registration is fast, simple and absolutely free so please - Click to REGISTER!

If you have any problems with the registration process or your account login, please contact contact us .

Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


Reply
 
LinkBack Thread Tools Display Modes
Old 01-20-2018, 06:02   #1 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Alcatel Flint 5054O damaged after flash with SigmaBox


I need your help please! My Alcatel Flint 5054O damaged after flash with sigma box. When i push power on button my phone start with Alcatel Logo and later enter in Recovery mode showing error messages with yellow text.
When i connect the cellphone to PC just show in Devices Manager "Qualcomm HS-USB QDLoader 9008(COM16)" and "Alcatel ADB Interface".

I can't repair with mobile upgrade or another tool because the cellphone don't generate a COM Port like "Android HS-USB Diagnostics AF02 (COM59)"


how can i repair and revive my cellphone?
  Reply With Quote
Old 01-20-2018, 10:13   #2 (permalink)
Product Supporter
 
GSM_Support's Avatar
 
Join Date: Feb 2005
Location: GSMserver Team
Posts: 36,980
Member: 121052
Status: Offline
Sonork: 100.107126
Thanks Meter: 80,766
@ seferick,

Post here full log files from the operations you have performed to this phone, please.

Best Regards
GSMServer team



  Reply With Quote
The Following User Says Thank You to GSM_Support For This Useful Post:
Old 01-21-2018, 03:52   #3 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
help

SigmaKey v.2.27.02
116306124 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-01-18 22:33:26 ---------
SigmaKey 2.27.02 Qcom: Write firmware
Android HS-USB Diagnostics AF02 (COM26), Provider: TCL, Driver ver.: 2.1.1.2, Date: 01-Feb-15, USB\VID_1BBB&PID_AF02&REV_0225&MI_00
Phone model: OT-5054O
Baseband Processor: 8909
Detecting flash...eMMC, Flash size: 14.56 Gb
Hardware IMEI: 014556002529928
Phone model: OT-5054O
Writing flash 5054O-2KRKUS3-R
Writing flash.....Done

I just flash the file that is on your website support

Please help me!
  Reply With Quote
Old 01-22-2018, 08:16   #4 (permalink)
No Life Poster
 
successnbd's Avatar
 
Join Date: Oct 2017
Posts: 706
Member: 2766801
Status: Offline
Thanks Meter: 182
is d phone dead now?

Sent from my SGH-M919N using Tapatalk
  Reply With Quote
Old 01-22-2018, 09:04   #5 (permalink)
Product Supporter
 
GSM_Support's Avatar
 
Join Date: Feb 2005
Location: GSMserver Team
Posts: 36,980
Member: 121052
Status: Offline
Sonork: 100.107126
Thanks Meter: 80,766
@ seferick,

Provide us with such information:
  • What firmware this phone originally had?
  • Was it original or some modified firmware?
  • Was this phone rooted?
  • Why did you flash it?

Best Regards
GSMServer team



  Reply With Quote
Old 01-22-2018, 17:23   #6 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Quote:
Originally Posted by successnbd View Post
is d phone dead now?

Sent from my SGH-M919N using Tapatalk
The phone is live, but When i push power on button my phone start with Alcatel Logo and stay there.
  Reply With Quote
Old 01-22-2018, 19:51   #7 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Wink

1-I did not save that information to be able to tell you exactly the original firmware I had.

2-My cell phone had the latest stock Cricket firmware. i Download from your support website a file named 5054O-2KRKUS3-R and i flashed it.

3-Yes, this phone was rooted.

4-I flash it because the cellphone showed an error when inserting the sim card that said it had exhausted the attempts to enter the network unlock code, and that the mobile network had been permanently blocked.

I did the successful unlock process with sigma box but I kept showing the same error.

Then I thought that with a flash that error that showed me should be solved.
  Reply With Quote
Old 01-23-2018, 08:46   #8 (permalink)
No Life Poster
 
mcandre's Avatar
 
Join Date: Mar 2006
Location: Central Europe
Age: 39
Posts: 11,877
Member: 239548
Status: Offline
Thanks Meter: 2,781
Did you try to clear cache/data via recovery?
  Reply With Quote
Old 01-23-2018, 19:23   #9 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Quote:
Originally Posted by mcandre View Post
Did you try to clear cache/data via recovery?
yes i've try but when do that the cellphone just reboot immediately before showing yellow words saying "wipping data..." and reboot quickly.
  Reply With Quote
Old 01-24-2018, 18:48   #10 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Team SigmaKey, do you have any solution?
  Reply With Quote
Old 01-25-2018, 10:57   #11 (permalink)
Product Supporter
 
Gsmserver's Avatar
 
Join Date: Feb 2003
Location: gsmserver
Posts: 9,147
Member: 21077
Status: Offline
Thanks Meter: 116,340
We have just double tested flash file for 5054o on a real phone. Everything is fine with the file and with the flasher.
  Reply With Quote
Old 01-26-2018, 00:30   #12 (permalink)
Junior Member
 
Join Date: Apr 2016
Posts: 22
Member: 2559090
Status: Offline
Thanks Meter: 1
Quote:
Originally Posted by Gsmserver View Post
We have just double tested flash file for 5054o on a real phone. Everything is fine with the file and with the flasher.
Ooooook. How can i repair my phone? any idea team?
  Reply With Quote
Old 02-24-2018, 04:53   #13 (permalink)
Insane Poster
 
Join Date: Aug 2013
Location: Uruguay
Posts: 61
Member: 2003494
Status: Offline
Thanks Meter: 39
Donate money to this user
No

Quote:
Originally Posted by Gsmserver View Post
We have just double tested flash file for 5054o on a real phone. Everything is fine with the file and with the flasher.
NO, your firmware 5054O-2KRKUS3-R_5.1.1.skf is killing all latest updated phone i have same problem on 2 phones, please give us a solution.
  Reply With Quote
Old 02-26-2018, 08:58   #14 (permalink)
Product Supporter
 
GSM_Support's Avatar
 
Join Date: Feb 2005
Location: GSMserver Team
Posts: 36,980
Member: 121052
Status: Offline
Sonork: 100.107126
Thanks Meter: 80,766
@ hernankano,

Current firmware will be double tested by product developers.

Best Regards
GSMServer team



  Reply With Quote
Old 02-27-2018, 08:30   #15 (permalink)
Insane Poster
 
Join Date: Aug 2013
Location: Uruguay
Posts: 61
Member: 2003494
Status: Offline
Thanks Meter: 39
Donate money to this user
Quote:
Originally Posted by GSM_Support View Post
@ hernankano,

Current firmware will be double tested by product developers.
YOU DON NEED TEST ANY THING, I AM TELLING YOU THAT IF YOU FLASH YOUR OLD FIRMWARE ON A PHONE UPGRADED TO 2017 SECURITY UPDATE THE RESULT WILL BE A BRICK. YOU CAN SEE THE PROBLEM AND THE SOLUTION HERE: https://www.youtube.com/watch?v=zpmFUgeDfwM
  Reply With Quote
The Following User Says Thank You to hernankano For This Useful Post:
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


 



All times are GMT +1. The time now is 02:30.



Powered by Searchlight © 2024 Axivo Inc.
vBulletin Optimisation provided by vB Optimise (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
- GSM Hosting Ltd. - 1999-2023 -
Page generated in 0.24120 seconds with 9 queries

SEO by vBSEO