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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 05-14-2018, 13:04   #1 (permalink)
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ot5056N IMEI NULL


after unlocked this last month now imei null
after repair still null
i ve formatted my pc so i lost sec backup
any solution?
SigmaKey v.2.27.19
577599225 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-05-14 12:47:40 ---------
SigmaKey 2.27.19 Qcom: Repair IMEI
ALCATEL Diagnostics Interface 3197 (COM665), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 12/6/2012, USB\VID_1BBB&PID_A014&REV_0310
Phone model: OT-5056N
Baseband Processor: 8909
Detecting flash...eMMC, Flash size: 14.68 Gb
Hardware IMEI: 014650000140612
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\HP\Documents\SigmaKey\security backup\0577599225\014650000140612_8909_eMMC.skb"
Repaired IMEI: 014650000140612
Done
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Old 05-14-2018, 13:19   #2 (permalink)
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@ TBOUY,

After latest OTA update for Alcatel OT-5056N and OT-5056W some network malfunctions may occur in these unlocked phones (fail to register in the network, IMEI:null, etc). We recommend performing modem downgrade operation using our repair file OT-5056N-OT-5056W-Repairfile.skf.

Best Regards
GSMServer team



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Old 04-16-2019, 02:38   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ TBOUY,

After latest OTA update for Alcatel OT-5056N and OT-5056W some network malfunctions may occur in these unlocked phones (fail to register in the network, IMEI:null, etc). We recommend performing modem downgrade operation using our repair file OT-5056N-OT-5056W-Repairfile.skf.

Best Regards
GSMServer team



Can you share this file our from bootloader site?
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Old 04-16-2019, 07:47   #4 (permalink)
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@ yurais,

OT-5056N-OT-5056W-Repairfile.skf file available for download from the Free Sigma section at Boot-Loader.com

Best Regards
GSMServer team



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