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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 08-11-2019, 15:53   #1 (permalink)
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Qcom; DUB-LX1 Unfortunately, heuristic method have been failed.


Android Adapter PCUI (COM1107), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_22
Missing response from phone
--------- 2019-08-11 19:48:23 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM1108), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Phone model: Qcom; DUB-LX1
Unfortunately, heuristic method have been failed.
--------- 2019-08-11 19:49:57 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM1108), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection...Wait 60 seconds and retry
--------- 2019-08-11 19:51:26 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter R
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Old 08-12-2019, 12:44   #2 (permalink)
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@ Shani3,

According to the provided data, more likely that the phone you have has latest security patch installed. At the moment, Qualcomm based Huawei phones with the latest security patch installed are not supported for IMEI Repair operation.

Best Regards
GSMServer team



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