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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 08-11-2019, 15:53   #1 (permalink)
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Qcom; DUB-LX1 Unfortunately, heuristic method have been failed.


Android Adapter PCUI (COM1107), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_22
Missing response from phone
--------- 2019-08-11 19:48:23 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM1108), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Phone model: Qcom; DUB-LX1
Unfortunately, heuristic method have been failed.
--------- 2019-08-11 19:49:57 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM1108), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection...Wait 60 seconds and retry
--------- 2019-08-11 19:51:26 ---------
SigmaKey 2.33.05b1 Qcom: Repair IMEI
DBAdapter R
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Old 08-12-2019, 12:44   #2 (permalink)
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@ Shani3,

According to the provided data, more likely that the phone you have has latest security patch installed. At the moment, Qualcomm based Huawei phones with the latest security patch installed are not supported for IMEI Repair operation.

Best Regards
GSMServer team



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Old 03-12-2020, 16:07   #3 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ Shani3,

According to the provided data, more likely that the phone you have has latest security patch installed. At the moment, Qualcomm based Huawei phones with the latest security patch installed are not supported for IMEI Repair operation.

Best Regards
GSMServer team



same error showing
can you please provide down version for DUB-LX1?
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Old 03-12-2020, 16:56   #4 (permalink)
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@ darmobiles,

You can use original flash files, Sigma Software supports flashing of files in original format for the downgrade operation.
Huawei firmware file for new models contains of 2 important files: update.app and cust.app. Both files are packed in the archive of the firmware file.

Best Regards
GSMServer team



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Old 03-12-2020, 17:08   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ darmobiles,

You can use original flash files, Sigma Software supports flashing of files in original format for the downgrade operation.
Huawei firmware file for new models contains of 2 important files: update.app and cust.app. Both files are packed in the archive of the firmware file.

Best Regards
GSMServer team






BLA-A09 (MATE 10 PRO)



1 - Is it possible to do imei repair after software downgrade this is model?
2 - Can we downgrade the Android 9.1 device directly to 8.0? or will we do it gradually? (9.1 => 9.0 => 8.0)
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Old 03-12-2020, 17:15   #6 (permalink)
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@ WhyLeR,

You can check list of supported phone models for downgrade operation in the latest release thread. Phone model you are interested in is in the list so it suppose to work.
Manuals on how to perform operation available at the official web site.

Best Regards
GSMServer team



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Old 06-28-2020, 12:33   #7 (permalink)
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SigmaKey v.2.36.00
800964615 Sigma dongle 2.36, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
--------- 2020-06-28 12:30:40 ---------
SigmaKey 2.36.00 Qcom: Repair
DBAdapter Reserved Interface (COM61), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Phone model: Qcom; DUB-LX1
Unfortunately, heuristic method have been failed.
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Old 06-28-2020, 13:22   #8 (permalink)
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Downgrade firmware version and repeat the repair operation
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Old 06-28-2020, 16:39   #9 (permalink)
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may be flash modem file from board firmware will help you to repaire IMEI
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Old 02-27-2021, 13:23   #10 (permalink)
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Downgrade modem


Quote:
SigmaKey v.2.40.01
Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-02-09 12:58:51 ---------
SigmaKey 2.40.01 Qcom: Repair IMEI
Android Adapter PCUI (COM15), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.TA.3.0.c5-00011-8953_GEN_PACK-1.188847.1.189703.1
Date: Mar 20 2019 14:16:57, Feb 12 2019 08:00:00, 8953.gen
Software IMEI1: 8616420
Software IMEI2: 8616426
Bluetooth address: 0DBBF1099254
Software IMEI2: 861642

System Version: System 8.2.0.036(06JW); Baseband Processor: MSM_PRO
Phone model: DUB-LX1; Provider: hw / eea
Repaired IMEI1: 357463
Repaired IMEI2: 3574630
Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done

BR,
-=MR_Gsm=-
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Old 02-27-2021, 14:36   #11 (permalink)
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SigmaKey 2.40.02 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM48), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Phone model: Qcom; LND-L21
Unfortunately, heuristic method have been failed.


ones again sigma team what a problem u not solved this problem ask him ???
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Old 02-27-2021, 17:11   #12 (permalink)
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Downgrade modem

Quote:
Originally Posted by Viaraja786 View Post
SigmaKey 2.40.02 Qcom: Repair IMEI
DBAdapter Reserved Interface (COM48), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Phone model: Qcom; LND-L21
Unfortunately, heuristic method have been failed.


ones again sigma team what a problem u not solved this problem ask him ???
Downgrade modem

BR,
-=MR_GSM=-
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Old 02-27-2021, 18:05   #13 (permalink)
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der sir -=MR_GSM=- octoplus tool jut 10 sec rite ok

ur answer sir BIG THANKS im so happy sir
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Old 02-27-2021, 18:38   #14 (permalink)
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Repair IMEI done

Quote:
Originally Posted by Viaraja786 View Post
der sir -=MR_GSM=- octoplus tool jut 10 sec rite ok

ur answer sir BIG THANKS im so happy sir
Repair IMEI done
Quote:
SigmaKey v.2.40.01
Sigma dongle 2.40, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2021-02-09 12:58:51 ---------
SigmaKey 2.40.01 Qcom: Repair IMEI
Android Adapter PCUI (COM15), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 5/18/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.TA.3.0.c5-00011-8953_GEN_PACK-1.188847.1.189703.1
Date: Mar 20 2019 14:16:57, Feb 12 2019 08:00:00, 8953.gen
Software IMEI1: 8616420
Software IMEI2: 8616426
Bluetooth address: 0DBBF1099254
Software IMEI2: 861642

System Version: System 8.2.0.036(06JW); Baseband Processor: MSM_PRO
Phone model: DUB-LX1; Provider: hw / eea
Repaired IMEI1: 357463
Repaired IMEI2: 3574630
Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done

BR,
-=MR_GSM=-
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Old 02-28-2021, 07:45   #15 (permalink)
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der sir -=MR_GSM=- ur great man big thanks
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