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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-27-2014, 16:02   #1 (permalink)
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Qualcoom cpu phone android unlock Failed.


MODEL BK021

Quote:
SigmaKey v.2.06.02
-------Sigma dongle 2.06, Initializing...OK
Pack 1: Activated
--- 2014-10-27 18:45:37 ---
SigmaKey 2.06.02 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 9025 (COM172), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 06.12.2012, USB\Vid_05c6&Pid_9025&Rev_0228&MI_00
Firmware: EMS_BK2021_0.0.3
Date: Aug 12 2014 13:24:07, Jul 08 2014 23:00:00, BAAAANWZ
IMEI: 35308--------------
Bluetooth address: 44A215BCCEDC
Security area saved to "C:\Documents and Settings\User\Мои документы\SigmaKey\security backup\353086--------_ (1).skb"
Unlocking phone...Failed to decrypt phone data


SigmaKey 2.06.02 Qcom: Direct unlock
ALCATEL HS-USB NMEA 9025 (COM176), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 06.12.2012, USB\Vid_05c6&Pid_9025&Rev_0228&MI_03
Error writing to serial port
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Old 10-27-2014, 16:06   #2 (permalink)
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@ tronuka37693769,

please send me this file:
Quote:
Security area saved to "C:\Documents and Settings\User\Мои документы\SigmaKey\security backup\353086--------_ (1).skb"

Best Regards
GSMServer team



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Old 10-27-2014, 16:15   #3 (permalink)
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LOG ADB UNLOCK . PHONE IS ROOTED

--- 2014-10-27 19:13:52 ---
SigmaKey 2.06.02 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ROMaster Composite ADB Interface
Version: Linux version 3.4.0 (android@android) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Tue Aug 12 12:53:24 CST 2014
Phone model: EMS BK2021
Firmware: JLS36C
Date: Tue Aug 12 12:17:36 CST 2014
Baseband Firmware: EMS_BK2021_0.0.3
Baseband Processor: Qualcomm MSM 8610 (Flattened Device Tree)
Reading security block...Not found
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Old 10-27-2014, 16:18   #4 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ tronuka37693769,

please send me this file:



Best Regards
GSMServer team



Скачать SKB.rar
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Old 10-27-2014, 16:26   #5 (permalink)
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@ tronuka37693769,

Can you give me full name of this model? Find it on the sticker under the battery or in settings -> about...
We will try to add it in the upcoming update.


Best Regards
GSMServer team



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Old 10-27-2014, 16:35   #6 (permalink)
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Android version 4.3
Baseband version EMS_BK2021_0.0.3
Kernel version 3.4.0 android@android#1 Tue Aug 12 12:53:24 CST 2014
Build number EMS_BK2021_0.0.3


Last edited by tronuka37693769; 10-27-2014 at 16:44.
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Old 10-28-2014, 02:30   #7 (permalink)
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The next update will support to unlock ? We hope and support the Sigma. Thank you.
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Old 10-31-2014, 15:57   #8 (permalink)
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@ tronuka37693769,

Sigma Software v2.06.04 has been released.
Try running Direct Unlock operation once again and post results along with the log file here, please.

Best Regards
GSMServer team



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Old 10-31-2014, 17:20   #9 (permalink)
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My problem solved. Phone is unlocked for loges. Thank you SIGMA BOX


SigmaKey 2.06.03 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 9025 (COM133), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 06.12.2012, USB\Vid_05c6&Pid_9025&Rev_0228&MI_00
Firmware: EMS_BK2021_0.0.3
Date: Aug 12 2014 13:24:07, Jul 08 2014 23:00:00, BAAAANWZ
IMEI: 35311111111111
Bluetooth address: B9A415BCCEDC
Security area saved to "C:\Documents and Settings\User\Мои документы\SigmaKey\security backup\353081111111_.skb"
Unlocking phone...Done
Restarting phone....Done

After unlock phone is locked

Last edited by tronuka37693769; 10-31-2014 at 17:25.
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Old 10-31-2014, 17:30   #10 (permalink)
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After get unlock codes

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Old 10-31-2014, 17:36   #11 (permalink)
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SigmaKey v.2.06.04
332783988 Sigma dongle 2.06, Initializing...OK
Pack 1: Activated
--- 2014-10-31 20:35:57 ---
SigmaKey 2.06.04 Qcom: Direct unlock
ALCATEL HS-USB Diagnostics 9025 (COM133), Provider: ALCATEL Incorporated, Driver ver.: 2.1.0.5, Date: 06.12.2012, USB\Vid_05c6&Pid_9025&Rev_0228&MI_00
Firmware: EMS_BK2021_0.0.3
Date: Aug 12 2014 13:24:07, Jul 08 2014 23:00:00, BAAAANWZ
IMEI: 35301111111114
Bluetooth address: B9A415BCCEDC
Security area saved to "C:\Documents and Settings\User\Мои документы\SigmaKey\security backup\3511111111111_ (0).skb"
Unlocking phone...Done
Restarting phone....Done



After unlock network locked
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Old 11-19-2014, 19:20   #12 (permalink)
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please add this model to unlock
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Old 11-20-2014, 09:29   #13 (permalink)
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@ tronuka37693769,

please provide me with teamviewer ID and password so I may check this case at your PC.

Best Regards
GSMServer team



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Old 11-20-2014, 11:34   #14 (permalink)
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http://download.teamviewer.com/downl...r_Setup_ru.exe

id and password Private Messages
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Old 11-24-2014, 14:36   #15 (permalink)
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Donate money to this user
this model CPU MSM8212
IMG-20141124-WA0000.jpg
IMG-20141124-WA0001.jpg

Last edited by Elshad Ngage; 11-24-2014 at 14:43.
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