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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 03-14-2012, 18:06   #1 (permalink)
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Repair imei Motorola EX109

I have a problem with a motorola EX109
I need to repair the imeis but only repair the imei 1
the imei 2 show me invalid
here my pic

i need a solution
thx
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Old 03-15-2012, 08:27   #2 (permalink)
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@ maxiunlocker,

Show us full log file from the Repair IMEI operation, it would spread some light at your issues.
Also, please read phone backup from this handset and send it along with the log file to support[at]sigmakey.com or upload it to some filesharing web site and PM link for it to me.

Best Regards
GSMServer team



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Old 03-20-2012, 17:19   #3 (permalink)
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@ GSM Support,
I am wating ur answer plz help me.
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Old 03-20-2012, 20:23   #4 (permalink)
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I have the same problem help me...
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Old 03-21-2012, 13:20   #5 (permalink)
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@ tonygsm20 & maxiunlocker,

New SigmaKey update was just released, follow this link for the detailed information on the new features.
Please download and install latest software version, update your SigmaKey dongle and try to perform Repair IMEI operation once again.
After that post results along with the log files here.

Best Regards
GSMServer team



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Old 04-03-2012, 18:12   #6 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ tonygsm20 & maxiunlocker,

New SigmaKey update was just released, follow this link for the detailed information on the new features.
Please download and install latest software version, update your SigmaKey dongle and try to perform Repair IMEI operation once again.
After that post results along with the log files here.

Best Regards
GSMServer team


I have repaired the imeis and now show me flight mode. how to repair this bug?
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Old 04-04-2012, 09:43   #7 (permalink)
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@ maxiunlocker,

Provide us with more details.
First of all post here log files from the operations you've performed.
To be able to determine what could cause such an issue, read phone backup from this handset and send it along with the log file and detailed description of the problem to support[at]sigmakey.com

Also, explain what what had happened to the phone.
Why did you perform Repair IMEI operation for this handset?

Detailed manual on the read backup operation available at the Tutorials section of SigmaKey web site.

Best Regards
GSMServer team



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