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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-16-2019, 18:49   #1 (permalink)
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repair imei motorola G5plus xt1685 no supporter?


hello sigma team, I am trying to repair imei at this motorola, I think I saw that it is supported, but the box says no


https://ibb.co/Rpwd34F




log




SigmaKey 2.33.05b1 Qcom: Repair IMEI
Motorola QC Diag Port (COM365), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EE5&REV_0318&MI_00
Firmware: MPSS.TA.2.3.c5-00055-8953_GEN_PACK-1
Date: Feb 22 2019 14:49:49, Feb 17 2019 23:00:00, 8953.gen
Software IMEI1: 3518590xxxxxxxx
Software IMEI2: 3518590xxxxxxxx
Bluetooth address: 000000000000
Repairing IMEI.......Unsupported phone model
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Old 08-16-2019, 20:01   #2 (permalink)
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Quote:
Originally Posted by salvo1278 View Post
hello sigma team, I am trying to repair imei at this motorola, I think I saw that it is supported, but the box says no


https://ibb.co/Rpwd34F




log




SigmaKey 2.33.05b1 Qcom: Repair IMEI
Motorola QC Diag Port (COM365), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01/03/2013, USB\VID_22B8&PID_2EE5&REV_0318&MI_00
Firmware: MPSS.TA.2.3.c5-00055-8953_GEN_PACK-1
Date: Feb 22 2019 14:49:49, Feb 17 2019 23:00:00, 8953.gen
Software IMEI1: 3518590xxxxxxxx
Software IMEI2: 3518590xxxxxxxx
Bluetooth address: 000000000000
Repairing IMEI.......Unsupported phone model
Sigmakey pls give support moto qualcomm imei repair

Sent from my NX629J using Tapatalk
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Old 08-17-2019, 08:51   #3 (permalink)
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@ salvo1278,

XT1685 is currently supported for the FRP Remove operation, only.

Best Regards
GSMServer team



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