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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 05-10-2018, 12:00   #1 (permalink)
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rne-l21 no imei after upgrade


the phone now 8.0.0
rne-l21 8.0.0.310(c185)

i dont have nv
and if i want to root it how to root it
to make backup nv and restore backup
and i try to make downgrade give me that

Code:
--------- 2018-05-10 13:42:17 ---------
SigmaKey 2.27.18b1 HiSi: Enable downgrade
Connecting....
Android Adapter PCUI (COM387), Provider: HUAWEI Technologies CO.,LTD, Driver ver.: 1.0.26.0, Date: 18/05/2016, USB\Vid_12D1&Subclass_13&Prot_22
....Baseband Processor: Missing response from phone
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Old 05-10-2018, 12:17   #2 (permalink)
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Why did you upgrade this phone?
Was it working before upgrade?
How did you upgrade?
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Old 05-10-2018, 17:24   #3 (permalink)
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the costomer upgrade it by wifi
before upgrade the phonr work fine
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Old 05-11-2018, 07:53   #4 (permalink)
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Try to repair once again. Alternative is to reflash the phone.
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Old 10-04-2018, 09:50   #5 (permalink)
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Quote:
Originally Posted by mcandre View Post
Try to repair once again. Alternative is to reflash the phone.
c185 flashed c432 flashed same problem
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