Sigma Box not working on New EXE. - GSM-Forum

ORANGE MOB · 01-30-2017, 07:33

Dear Sigma Team
Its Post from my Customer ,Pls Help Him ,

Quote:

Originally Posted by adeelnj1

Hello Sigma Team plz help
i already have pack 3 activation but last 2 new exe is not working on my box
when i start new Exe its says me to put activation code
but my box is already have full 3pack activation.
so please help

SigmaKey v.2.21.02
593864063 Sigma dongle 2.21, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated

GSM_Support · 01-30-2017, 08:07

@ ORANGE MOB,

Post here screenshot of an error please.
Alternatively ask your customer to mail screenshot to support[at]sigmakey.com

Best Regards
GSMServer team

maremestera · 01-30-2017, 08:15

It is not asking for PACK, just update card firmware bro!

ORANGE MOB · 01-30-2017, 08:21

Quote:

Originally Posted by maremestera

It is not asking for PACK, just update card firmware bro!

Let me check with Customer

Sent from my iPhone using Tapatalk

GSM_Support · 01-30-2017, 12:00

@ ORANGE MOB,

In case same issue appears, please sign what Windows OS version is installed.

Best Regards
GSMServer team

jerwindakz · 01-30-2017, 12:50

same problem

screenshot windows 7
ufter i insatall new vers
but my sigma is pack1,pack2 only

GSM_Support · 01-30-2017, 13:14

@ jerwindakz

What exactly Windows version used?

Best Regards
GSMServer team

tolishop · 01-30-2017, 13:15

its same for me in windows 10

tolishop · 01-30-2017, 13:19

Pleas fix it

GSM_Support · 01-30-2017, 13:29

@ tolishop,

What exactly version of Windows 10 you are using?

Best Regards
GSMServer team

tolishop · 01-30-2017, 13:33

tolishop · 01-30-2017, 13:43

brother pleas send any link to dowbload this version to try Sigma Software v.2.22.02.01

GSM_Support · 01-30-2017, 14:39

Perform following operations:

Re-download Sigma Software
Install "fresh" just downloaded copy of the software
Use It

An issue you're dealing with suppose to be solved.

Best Regards
GSMServer team

tolishop · 01-30-2017, 15:18

thanks now is ok

jerwindakz · 01-31-2017, 02:02

thank you sir my os Windows 7 32 bit
now is oke again fully working

01-30-2017, 14:39	#13 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	Perform following operations: Re-download Sigma Software Install "fresh" just downloaded copy of the software Use It An issue you're dealing with suppose to be solved. Best Regards GSMServer team

01-30-2017, 08:07	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ ORANGE MOB, Post here screenshot of an error please. Alternatively ask your customer to mail screenshot to support[at]sigmakey.com Best Regards GSMServer team

01-30-2017, 08:15	#3 (permalink)
maremestera No Life Poster Join Date: Jan 2008 Location: Roumania Posts: 1,137 Member: 691388 Status: Offline Thanks Meter: 371	It is not asking for PACK, just update card firmware bro!

01-30-2017, 12:00	#5 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ ORANGE MOB, In case same issue appears, please sign what Windows OS version is installed. Best Regards GSMServer team

01-30-2017, 12:50	#6 (permalink)
jerwindakz Major Poster Join Date: Sep 2010 Location: aerth Posts: 49 Member: 1405816 Status: Offline Thanks Meter: 25	same problem screenshot windows 7 ufter i insatall new vers but my sigma is pack1,pack2 only

01-30-2017, 13:14	#7 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ jerwindakz What exactly Windows version used? Best Regards GSMServer team

01-30-2017, 13:15	#8 (permalink)
tolishop Junior Member Join Date: Mar 2008 Posts: 39 Member: 725240 Status: Offline Thanks Meter: 10	its same for me in windows 10

01-30-2017, 13:19	#9 (permalink)
tolishop Junior Member Join Date: Mar 2008 Posts: 39 Member: 725240 Status: Offline Thanks Meter: 10	Pleas fix it

01-30-2017, 13:29	#10 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ tolishop, What exactly version of Windows 10 you are using? Best Regards GSMServer team

01-30-2017, 13:33	#11 (permalink)
tolishop Junior Member Join Date: Mar 2008 Posts: 39 Member: 725240 Status: Offline Thanks Meter: 10

01-30-2017, 13:43	#12 (permalink)
tolishop Junior Member Join Date: Mar 2008 Posts: 39 Member: 725240 Status: Offline Thanks Meter: 10	brother pleas send any link to dowbload this version to try Sigma Software v.2.22.02.01

01-30-2017, 15:18	#14 (permalink)
tolishop Junior Member Join Date: Mar 2008 Posts: 39 Member: 725240 Status: Offline Thanks Meter: 10	thanks now is ok

01-31-2017, 02:02	#15 (permalink)
jerwindakz Major Poster Join Date: Sep 2010 Location: aerth Posts: 49 Member: 1405816 Status: Offline Thanks Meter: 25	thank you sir my os Windows 7 32 bit now is oke again fully working