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01-12-2018, 08:58 | #46 (permalink) |
Product Supporter Join Date: Feb 2003 Location: gsmserver
Posts: 9,147
Member: 21077 Status: Offline Thanks Meter: 116,340 | PM your Teamviewer ID to GsmSupport. We will try to reset this device remotely Select Z835 and reset on Qcom tab using diag port. Show your results |
01-13-2018, 19:40 | #49 (permalink) | |
Freak Poster Join Date: May 2014
Posts: 137
Member: 2179862 Status: Offline Thanks Meter: 17 | Z835 USB Drivers Quote:
I´m trying to remove the FRP lock in a Z835 model, but there´s no more option than "USB Serial Port...). I think maybe is a drivers issue. I did download through the Sigma webpage: MTK USB DRIVER DRIVERS ZTE SMARTPHONES MTK ANDROID DRIVER ZTE HANDSET DRIVER SMARTPHONES ACER QUALCOMM Additional I downloaded by myself: Windows+10_MTK+VCOM+USB+Preloader+Drivers But it is not working. I´m using Windows 10 64bits x64 Can you point me in the right direction. Regards. P.s. Yes, I did perform it through "Add legacy hardware" Here´s the log: SigmaKey v.2.27.02 345578124 Sigma dongle 2.27, Initializing...OK Pack 1: Activated Pack 2: Activated Pack 3: Activated --------- 2018-01-13 11:28:56 --------- SigmaKey 2.27.02 Qcom: Remove FRP / Huawei ID USB Serial Port (COM42), Provider: FTDI, Driver ver.: 2.12.0.0, Date: 25/08/2014, FTDIBUS\COMPORT&VID_0403&PID_6001 Phone model: ZTE Z835 Missing response from phone | |
01-13-2018, 21:24 | #50 (permalink) |
Freak Poster Join Date: Mar 2017 Location: Haiti Age: 41
Posts: 246
Member: 2697312 Status: Offline Thanks Meter: 75 | The driver is the same. Go to device mannager, right click on android, choose update driver, browse my computer for driver sofware, click let met pic up..., choose ports (COM & LPT) from the list and chose ZTE and select next to install the driver. |
The Following User Says Thank You to Lywaldo For This Useful Post: |
01-13-2018, 22:49 | #51 (permalink) |
No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39
Posts: 11,877
Member: 239548 Status: Offline Thanks Meter: 2,781 | You have to connect the phone in FTM mode (VOL-VOL+ insert USB cable). Watch the video on the 1st page. |
The Following User Says Thank You to mcandre For This Useful Post: |
01-14-2018, 05:20 | #52 (permalink) |
Freak Poster Join Date: Jan 2007 Location: tijuana mexico
Posts: 250
Member: 424144 Status: Offline Thanks Meter: 78 | frp z982 please SigmaKey 2.27.02 Qcom: Remove FRP / Huawei ID ZTE Handset Diagnostic Interface (COM704), Provider: ZTE Corporation, Driver ver.: 5.2066.1.9, Date: 01/06/2011, USB\VID_19D2&PID_0500&REV_0318&MI_00 Phone model: ZTE Z833 Version: P840T21_MPCSV1.0.0B14, Firmware: MPSS.TA.2.3.c1-00361-8953_GEN_PACK-1.103191.1.104438.1 Date: Jul 19 2017 12:14:58, Jun 21 2017 03:00:00, 8940.gen Sending boot...Failed |
01-15-2018, 09:18 | #54 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ cado, PM me Team Viewer User ID and Pass, please. We'll check your case remotely. Best Regards GSMServer team |
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