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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-29-2018, 08:35   #46 (permalink)
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alcatel 5049w unlock done with sigma but still network locked
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Old 11-29-2018, 09:40   #47 (permalink)
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Show the log and attach the security backup
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Old 03-19-2019, 03:29   #48 (permalink)
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5049w unlock done thanx sigma please add revl plus C3701A UNLOCKING

SigmaKey 2.30.01 MTK: Direct unlock
Phone model: 5049W
Version: 3.18.35+ (android-bld@WS228) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Tue Dec 26 20:27:32 CST 2017
Software IMEI: 014976006387422
Provider: tmobile
Security area saved to "C:\Users\MUBASHIR\Documents\SigmaKey\security backup\0645686887\014976006387422_5049W_tmobile.sk b"
Unlocking phone...Done
Restarting phone...Done
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Old 04-10-2019, 06:04   #49 (permalink)
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403065059 Sigma dongle 2.30, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-04-10 13:00:03 ---------
SigmaKey 2.30.03 MTK: Direct unlock
Phone model: 5049Z
Version: 3.18.35+ (android-bld@WS227) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Wed Jul 26 16:18:10 CST 2017
Software IMEI: 014940004098548
Security area saved to "C:\Users\Widgets\Documents\SigmaKey\security backup\0403065059\014940004098548_5049Z (1).skb"
Unlocking phone...Error writing to serial port

build number H8CUPC3
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Old 04-10-2019, 08:32   #50 (permalink)
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@ smiley2002,
  1. Please upload security backups read from this phone to any filesharing web site and post link for them in a current thread.
  2. Repeat operation with the latest Sigma Software using SPFT method and post results in a current thread.

Best Regards
GSMServer team



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Old 04-11-2019, 04:54   #51 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ smiley2002,
  1. Please upload security backups read from this phone to any filesharing web site and post link for them in a current thread.
  2. Repeat operation with the latest Sigma Software using SPFT method and post results in a current thread.

Best Regards
GSMServer team



https://www.4shared.com/rar/5LCGrapwgm/0403065059.html?


403065059 Sigma dongle 2.30, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2019-04-10 13:00:03 ---------
SigmaKey 2.30.03 MTK: Direct unlock
Phone model: 5049Z
Version: 3.18.35+ (android-bld@WS227) (gcc version 4.9 20150123 (prerelease) (GCC) ) #1 SMP PREEMPT Wed Jul 26 16:18:10 CST 2017
Software IMEI: 014940004098548
Security area saved to "C:\Users\Widgets\Documents\SigmaKey\security backup\0403065059\014940004098548_5049Z (1).skb"
Unlocking phone...Error writing to serial port

build number H8CUPC3
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Old 04-11-2019, 12:44   #52 (permalink)
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@ smiley2002m

Current case was transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



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Old 04-16-2019, 11:13   #53 (permalink)
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@ smiley2002,

This case was checked by developers team. According to the provided information phone could not be found on a corresponding port.
Fully charge phone's battery, connect phone to another USB port, re-install phone's drivers and repeat unlock operation.

Best Regards
GSMServer team



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