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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 04-15-2018, 12:53   #1 (permalink)
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Motorola Moto C Plus XT1723 2+16GB IMEI Repair Fail


Hi,
here is process logs.

SigmaKey v.2.27.15
531117482 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-04-15 14:51:47 ---------
SigmaKey 2.27.15 ADB: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
^ Android ADB Interface
Version: Linux version 3.18.35+ (wind-kernel@droid) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue Oct 10 16:10:59 CST 2017
Phone model: motorola Moto C Plus
Android 7.0; Firmware: NRD90M.01.032; Date: Tue Oct 10 15:36:59 CST 2017
Version: NRD90M.01 032
Baseband Firmware: MOLY.LR9.W1444.MD.LWTG.MP.V110.5.P28, 2017/09/20 17:21
Baseband Processor: MT6737
Mounting system disk......missing , in ID_SEND

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Old 04-15-2018, 13:16   #2 (permalink)
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Powe off phone and connec
Try mtk tab > Repair inei


Post here result
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Old 04-15-2018, 14:17   #3 (permalink)
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Quote:
Originally Posted by uajanath View Post
Powe off phone and connec
Try mtk tab > Repair inei


Post here result
l have already tried meta mode method.
Process log: "try Yoda Method"
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Old 04-15-2018, 14:43   #4 (permalink)
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Did you try power off and without meta
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Old 04-15-2018, 14:56   #5 (permalink)
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Quote:
Originally Posted by uajanath View Post
Did you try power off and without meta
When phone is power off, l tried.
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Old 04-15-2018, 15:25   #6 (permalink)
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Quote:
Originally Posted by srdrcaglar View Post
When phone is power off, l tried.
what happen.//////////////
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Old 04-16-2018, 07:55   #7 (permalink)
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@ srdrcaglar,

Current phone model is not supported for IMEI Repair operation by SigmaKey.

Best Regards
GSMServer team




Last edited by GSM_Support; 04-23-2018 at 08:22.
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Old 04-16-2018, 14:24   #8 (permalink)
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Dear Members may follow the topic for solution from here
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Old 04-20-2018, 16:30   #9 (permalink)
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SigmaKey v.2.27.17
531117482 Sigma dongle 2.27, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
--------- 2018-04-20 18:26:41 ---------
SigmaKey 2.27.17 ADB: Repair IMEI
* daemon not running. starting it now *
* daemon started successfully *
^ Motorola ADB Interface
Version: Linux version 3.18.35+ (wind-kernel@droid) (gcc version 4.8 (GCC) ) #1 SMP PREEMPT Tue Oct 10 16:10:59 CST 2017
Phone model: motorola Moto C Plus
Android 7.0; Firmware: NRD90M.01.032; Date: Tue Oct 10 15:36:59 CST 2017
Version: NRD90M.01 032
Baseband Firmware: MOLY.LR9.W1444.MD.LWTG.MP.V110.5.P28, 2017/09/20 17:21
Baseband Processor: MT6737
Hardware IMEI1: 355xxxxxxxxxxxx
Hardware IMEI2: 4xxxxxxxxxxxxx8
Software IMEI: xxxxxxxxxxxxxxxx
The phone is NOT connected properly. Read the manual at the official site for details.

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Old 04-23-2018, 08:26   #10 (permalink)
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srdrcaglar, direct unlock is supported only
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Old 08-10-2019, 12:54   #11 (permalink)
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imei not supported device is OTP BASED
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Old 11-21-2019, 10:15   #12 (permalink)
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helo i need help some of my models are supported on sigma !! i have seen it on the form butt when i try to do job on them sigma shows unsupported models what should i do now ? like moto c plus it is supported on sigma butt gives errorS!!
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Old 11-21-2019, 10:35   #13 (permalink)
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The phone is NOT connected properly. Read the manual at the official site for details.
help sigma support
i am trying to repair imei using yoda method and model is Moto C plus and is rooted
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Old 11-21-2019, 14:42   #14 (permalink)
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@ umerarshadjutt,

Service your phone according to this manual and post results in a current thread, please.
In case any error appears post here full log file, it would spread sone light at your case.

Best Regards
GSMServer team



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