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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-15-2018, 10:15   #1 (permalink)
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Smart-card exception 0x9903


Hello Sigma Team, Thanks for good work I have a problem with my box is not working and show
Smart-card exception 0x9903 problem
I tried reinstalling the software and driver but I have the same problem please can you fix the problem and my logs are attachted
Here
Thanks
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Old 07-16-2018, 03:51   #2 (permalink)
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Change usb port, please check
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Old 07-16-2018, 08:41   #3 (permalink)
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@ hosam kashto,

Current case along with the log files was transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



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Old 07-16-2018, 11:10   #4 (permalink)
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Quote:
Originally Posted by diffusore1976 View Post
Change usb port, please check
Same problem, also i changed the pc
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Old 07-16-2018, 11:11   #5 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ hosam kashto,

Current case along with the log files was transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



Ok thanks. Waiting you
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Old 07-16-2018, 18:23   #6 (permalink)
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Any news from developers I am waiting
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Old 07-18-2018, 08:05   #7 (permalink)
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@ hosam kashto,

Repeat update operation for your SigmaKey, an issue you were dealing with suppose to be solved.

Best Regards
GSMServer team



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