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07-26-2013, 11:37 | #2 (permalink) | |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ thegran, Quote:
Also, please provide us with full phone specification. U8686 is not currently officially supported phone model. Please check Supported Models web page at official web site fro complete list of all supported gadgets. Best Regards GSMServer team Last edited by GSM_Support; 07-26-2013 at 12:34. | |
07-26-2013, 14:30 | #3 (permalink) |
No Life Poster Join Date: Mar 2006 Location: Central Europe Age: 39
Posts: 11,877
Member: 239548 Status: Offline Thanks Meter: 2,781 | thegran, What CPU is this smartphone running on? Have you tried setting it to Fastboot / download mode and connecting it to Sigma? |
07-26-2013, 16:13 | #6 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ thegran, Please hold this phone for a few days. Current case was transferred to product developers and is getting deeply analyzed. Best Regards GSMServer team |
The Following User Says Thank You to GSM_Support For This Useful Post: |
08-01-2013, 07:19 | #8 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ thegran, Current case is getting deeply analyzed. As soon as we will have any news/solution we will post about it here. Best Regards GSMServer team |
08-01-2013, 14:29 | #9 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ thegran, Please post here screenshots of the VID & PID details of the DBA ADAPTER. This information available from the Device Manager. How to define VID (Vendor ID), PID (Product ID), MI:
Best Regards GSMServer team Last edited by GSM_Support; 08-02-2013 at 08:35. |
08-02-2013, 08:57 | #11 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ Luis Parada, You have chosen the wrong device to show it's VID and PID. Find DBA Adapter reserved interface (COM XX) (as it is shown in the manual)
Best Regards GSMServer team Last edited by GSM_Support; 08-02-2013 at 09:02. |
08-03-2013, 08:36 | #13 (permalink) |
Product Supporter Join Date: Feb 2005 Location: GSMserver Team
Posts: 36,980
Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766 | @ mislatero, Please post here full log file along with the required information from this post. Best Regards GSMServer team |
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