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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 10-23-2017, 19:16   #1 (permalink)
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xt1541 unlock error need help


here is logs

--------- 2017-10-23 23:15:11 ---------
SigmaKey 2.26.10 Qcom: Direct unlock
Motorola QC Diag Port (COM312), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 3/1/2013, USB\VID_22B8&PID_2EC1&REV_FFFF&MI_00
Firmware: MPSS.DPM.2.0.2.c1.8-00041-M8936FAAAANUZM-1
Date: Oct 29 2015 06:09:40, Oct 26 2015 05:00:00, EAAAANVZ
Software IMEI: 355489061410230
Bluetooth address: 000000000000
Unlocking phone.......Unsupported phone model
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Old 10-24-2017, 08:25   #2 (permalink)
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try using another "Motorola QC Diag Port". there should be 3 of them
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Old 10-24-2017, 14:43   #3 (permalink)
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same problem after change driver
any chance to unlock this phone android version 6.0
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Old 10-24-2017, 14:48   #4 (permalink)
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Looks like baseband downgrade required
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