XT1789-04 Unlocking - GSM-Forum

TATARIN · 01-03-2019, 12:56

Hi, is it any way unlock the Moto XT1789-04 locked to AT&T?
When i try to do it like sprint got this:

Code:

SigmaKey 2.29.14b1 Qcom: Get unlock codes
Motorola USB BP Diagnostic Port (COM33), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01.03.2013, USB\VID_22B8&PID_2EE5&REV_0404&MI_00
Phone model: Moto Z2 (Sprint)
Firmware: MPSS.AT.2.0.c4.4-00071-8998_GEN_PACK-1
Date: Jun 21 2017 02:46:28, Jun 19 2017 13:00:00, 8998.gen
Software IMEI: 353311080xxxxxx
Bluetooth address: 000000000000
Unsupported phone model

GSM_Support · 01-03-2019, 13:34

@ TATARIN,

XT1789 phone model locked to Sprint can be unlocked by SigmaKey.
As it is signed in the manual: "This solution works for models of Sprint operator with IMEI that starts from 99..."
In your case phone is locked to AT&T and IMEI starts with the 353...

Best Regards
GSMServer team

APPIAH GERMAIN · 04-06-2019, 19:40

I Have at&t and the imie start 353...... can your team help me unlock it?

GSM_Support · 04-08-2019, 08:09

@ APPIAH GERMAIN,

XT1789-04 is not supported by SigmaKey.

Best Regards
GSMServer team

01-03-2019, 13:34	#2 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ TATARIN, XT1789 phone model locked to Sprint can be unlocked by SigmaKey. As it is signed in the manual: "This solution works for models of Sprint operator with IMEI that starts from 99..." In your case phone is locked to AT&T and IMEI starts with the 353... Best Regards GSMServer team

04-06-2019, 19:40	#3 (permalink)
APPIAH GERMAIN Insane Poster Join Date: Jun 2010 Location: ghana Posts: 82 Member: 1325927 Status: Offline Thanks Meter: 20	I Have at&t and the imie start 353...... can your team help me unlock it?

04-08-2019, 08:09	#4 (permalink)
GSM_Support Product Supporter Join Date: Feb 2005 Location: GSMserver Team Posts: 36,980 Member: 121052 Status: Offline Sonork: 100.107126 Thanks Meter: 80,766	@ APPIAH GERMAIN, XT1789-04 is not supported by SigmaKey. Best Regards GSMServer team