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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 11-14-2018, 17:21   #1 (permalink)
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Angry XT1921-6 E5 after unlock it **** signal


SigmaKey 2.29.10 Qcom: Direct unlock
Motorola QC Diag Port (COM29), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
Date: Apr 13 2018 05:34:58, Mar 14 2018 04:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\Black Darkmauth\Documents\SigmaKey\security backup\0426871453\MPSS_JO_3_0_c11-00010-8937_GENNS_PACK-1.skb"
Reading unlock codes...Done
but don't show screen ask code i think sigmakey kill motorola


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Old 11-14-2018, 18:24   #2 (permalink)
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Angry for the info

Quote:
Originally Posted by ghacks View Post
SigmaKey 2.29.10 Qcom: Direct unlock
Motorola QC Diag Port (COM29), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
Date: Apr 13 2018 05:34:58, Mar 14 2018 04:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
Direct unlock is impossible for this phone. Reading unlock codes instead.
Security area saved to "C:\Users\Black Darkmauth\Documents\SigmaKey\security backup\0426871453\MPSS_JO_3_0_c11-00010-8937_GENNS_PACK-1.skb"
Reading unlock codes...Done
but don't show screen ask code i think sigmakey kill motorola


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SigmaKey 2.29.10 Qcom: Get unlock codes
Motorola QC Diag Port (COM29), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 2/28/2013, USB\VID_22B8&PID_2EC5&REV_0318&MI_00
Phone model: Moto E5 (Verizon)
Firmware: MPSS.JO.3.0.c11-00010-8937_GENNS_PACK-1
Date: Apr 13 2018 05:34:58, Mar 14 2018 04:00:00, 8937.gen
Software IMEI: Not found
Bluetooth address: 000000000000
Repairing...
Writing data....Failed why i cannot restore security backup sigmakey begin do the **** tools..
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Old 11-15-2018, 09:08   #3 (permalink)
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http://forum.gsmhosting.com/vbb/f719...ccess-2483280/
http://forum.gsmhosting.com/vbb/f719...nlock-2478273/

Did you unlock this device with Sim card inserted?
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Old 11-15-2018, 09:55   #4 (permalink)
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Quote:
Software IMEI: Not found
Something was wrong with this device before unlocking
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Old 11-15-2018, 13:59   #5 (permalink)
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@ ghacks,

XT1921-6 phones with the same firmware version were successfully unlocked many times.
According to the provided log files and screenshots phone's IMEI number could not be read during servicing operations. More likely that it had some issues before servicing. You can try to re-flash this phone.

Best Regards
GSMServer team



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Old 11-15-2018, 18:10   #6 (permalink)
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yes bro, must re-flash firmware to get verizon unlock code screen, br.
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Old 11-15-2018, 19:22   #7 (permalink)
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Quote:
Originally Posted by 01Relocked View Post
yes bro, must re-flash firmware to get verizon unlock code screen, br.
I cannot find link this firmware if any people can give me or.sent me on skype or by email

Sent from my SM-N915P using Tapatalk
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Old 11-16-2018, 16:24   #8 (permalink)
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Quote:
Originally Posted by ghacks View Post
I cannot find link this firmware if any people can give me or.sent me on skype or by email

Sent from my SM-N915P using Tapatalk
Hello there!

Here you are firmware link: https://mirrors.lolinet.com/firmware.../official/VZW/
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Old 07-31-2020, 19:22   #9 (permalink)
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Hi netmobile,

I have the same problem with @ghacks.
But i don’t know if @Ghacks have fix the phone?

Regards
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