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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey

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Old 08-12-2019, 09:15   #1 (permalink)
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Question XT1924-8 E5+ SPRINT Unlocked, but again Invalid SIM Card


Code:
SigmaKey 2.33.05b1 Qcom: Direct unlock
Motorola QC Diag Port (COM89), Provider: Motorola, Driver ver.: 5.1.0.0, Date: 01.03.2013, USB\VID_22B8&PID_2EC1&REV_0318&MI_00
Phone model: Moto E5 Plus (Sprint)
Firmware: MPSS.TA.2.3.c11.1-00020-8940_GENW3K_PACK-1
Date: Apr 10 2019 14:26:28, Mar 05 2019 02:00:00, 8940.gen
Software IMEI: 990011071530030
Bluetooth address: 000000000000
This operation may brick the phone! Are you sure you want to proceed? [YES]
Security area saved to "C:\Users\Administrator\Documents\SigmaKey\security backup\0305799284\990011071530030 (1).skb"
Unlocking phone.....Done
Restarting phone...PLEASE RESTART PHONE MANUALLY!
Done
skb included


How to solve?
Attached Files
File Type: rar 990011071530030 (1).rar (493 Bytes, 1 views)
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Old 08-12-2019, 13:09   #2 (permalink)
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@ IkaMazini,

One of possible reasons for such an issue to appear could be that the phone has latest security patches installed.
Current case along with all of the data and backup will be transferred to developers team for an analyzing purposes.

Best Regards
GSMServer team



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Old 08-13-2019, 15:23   #3 (permalink)
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No news for unlock this device?
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