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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-12-2018, 11:47   #1 (permalink)
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y6 2018 unlock fail


y6 2018 not suported for unlock ?

--------- 2018-07-12 13:36:36 ---------
SigmaKey 2.28.03 Qcom: Direct unlock
DBAdapter Reserved Interface (COM560), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12d1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00005-8937_GENNS_PACK-1.141079.1.145097.1
Date: Apr 16 2018 22:27:46, Apr 11 2018 00:00:00, 8937.gen
Software IMEI: 867..............
Bluetooth address: 5D66DD4C9FC4

System Version: System 8.0.0.053(000U); Baseband Processor: MSM_PRO
Phone model: ATU-L21; Provider: vodafone / default
Unlocking phone...Unsupported
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Old 07-12-2018, 12:48   #2 (permalink)
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@ dany.d,

Current phone model is not officially supported by SigmaKey, at the moment.

Best Regards
GSMServer team



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Old 11-22-2018, 10:02   #3 (permalink)
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SigmaKey 2.29.10 Qcom: Direct unlock
DBAdapter Reserved Interface (COM111), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 2016-11-28, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00015-8937_GENNS_PACK-1.154564.0.155491.2
Date: Jun 26 2018 12:37:47, Jun 19 2018 06:00:00, 8937.gen
Software IMEI: 867275030097000
Bluetooth address: C64DA1E357A0

System Version: System 8.0.0.062(000Y); Baseband Processor: MSM_PRO
Phone model: ATU-L22; Provider: optus / au
Unlocking phone...Unsupported
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Old 12-09-2018, 20:13   #4 (permalink)
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please add huawei y6 2018 unlocking (ATU-L11), locked to tesco network uk
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Old 10-21-2019, 09:34   #5 (permalink)
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SigmaKey 2.34.00b2 Qcom: Direct unlock
DBAdapter Reserved Interface (COM85), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 11/28/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00015-8937_GENNS_PACK-1.171565.1.173226.1
Date: Nov 16 2018 23:25:38, Oct 14 2018 20:00:00, 8937.gen
Software IMEI: 867269031765319
Bluetooth address: 9EBF674C9FC4

System Version: System 8.0.0.073(007W); Baseband Processor: MSM_PRO
Phone model: ATU-L21; Provider: hw / eu
Unlocking phone...Unsupported
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Old 10-22-2019, 08:17   #6 (permalink)
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@ sachinpatel,

Unlock operation is not currently supported for Huawei ATU-L21 phone model.

Best Regards
GSMServer team



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Old 01-05-2020, 06:50   #7 (permalink)
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Quote:
Originally Posted by GSM_Support View Post
@ sachinpatel,

Unlock operation is not currently supported for Huawei ATU-L21 phone model.

Best Regards
GSMServer team



SigmaKey 2.34.05 Qcom: Direct unlock
DBAdapter Reserved Interface (COM383), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28/11/2016, USB\Vid_12D1&Subclass_11&Prot_23
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00015-8937_GENNS_PACK-1.203677.1.212677.1
Date: Sep 29 2019 11:06:08, Jul 16 2019 00:00:00, 8937.gen
Software IMEI: 867269037526442
Bluetooth address: 491FBAB62E34

System Version: System 8.0.0.073(01HZ); Baseband Processor: MSM_PRO
Phone model: ATU-L21; Provider: hw / eu
Unlocking phone...Unsupported
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Old 10-30-2020, 15:33   #8 (permalink)
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SigmaKey v.2.39.04
86xxxx05 Sigma dongle 2.39, Initializing...OK
Pack 1: Activated
Pack 2: Activated
Pack 3: Activated
Pack 4: Activated
Pack 5: Activated
--------- 2020-10-30 16:25:49 ---------
SigmaKey 2.39.04 Qcom: Direct unlock
DBAdapter Reserved Interface (COM20), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28.11.2016, USB\Vid_12D1&Subclass_11&Prot_23
Phone model: Android (Diag.)
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00015-8937_GENNS_PACK-1.188639.1.190498.1
Date: Apr 14 2019 09:45:17, Feb 14 2019 23:00:00, 8937.gen
Software IMEI: 867266xxxxx7088
Bluetooth address: 9D00EB83D7D0
System Version: System 8.0.0.073(00QN); Baseband Processor: MSM_PRO
Phone model: ATU-L21; Provider: vodafone / ro
Unlocking phone...Unsupported
--------- 2020-10-30 16:28:45 ---------
SigmaKey 2.39.04 Qcom: Get unlock codes
DBAdapter Reserved Interface (COM20), Provider: Huawei Incorporated, Driver ver.: 2.0.6.725, Date: 28.11.2016, USB\Vid_12D1&Subclass_11&Prot_23
Phone model: Android (Diag.)
Removing firmware protection....Firmware: MPSS.JO.3.0.c9-00015-8937_GENNS_PACK-1.188639.1.190498.1
Date: Apr 14 2019 09:45:17, Feb 14 2019 23:00:00, 8937.gen
Software IMEI: 867266xxxxx7088
Bluetooth address: 9D00EB83D7D0
Unable to read codes for this phone model. Do you want to perform direct unlock instead?
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Old 10-30-2020, 15:50   #9 (permalink)
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@ rickyalex,

Huawei Y6 2018 is currently supported for following operation:
For Pack1 + Pack2 users
  • Change Provider (Manufacture mode)
  • Change Sim card mode (single-dual)
  • ENABLE DOWNGRADE (manufacture mode)
  • Huawei ID remove
  • Model repair
  • Repair IMEI, WI-FI, Bluetooth, serial numbers (Manufacture mode)
  • Work with Bootloader (Manufacture mode)
For Pack1 + Pack2 + Pack3 + Pack4 + Pack5 users
  • Unlimited Huawei TP operations (without server)
For Pack3 users
  • FLASH (factory, fastboot, upgrade) not all versions support this feature
  • FRP REMOVE
  • RESCUE MODE Entering (up to Android 9.x)

Best Regards
GSMServer team



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Old 10-30-2020, 15:59   #10 (permalink)
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where can I get this information for each phone supported by Sigma ?

I searched the site ATU-L21

https://sigmakey.com/en/supportedfea...&phone_id=4885

Qualcomm: Huawei Android Smartphones

Manufacture Mode
Unlock

Enable Manufacture Mode

Open the hidden device menu: dial "*#*#2846579#*#*"
Select "Project Menu" -> "Background Settings" -> "USB Ports Settings" -> "Manufacture Mode"

Unlock

Internet connection has to be enabled, proxy disabled. Root is not required
Select "Qualcomm" platform from the tab menu in the upper left side of the software
"Phone model" dropdown box has to be set to "Autodetect"
Go to "Unlock" tab
Connect your device to PC with USB cable
Install required Huawei smartphone driver (only if the phone is connected for the first time)
Select "DBAdapter Reserved Interface" port
Press "Direct Unlock" button
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Old 10-30-2020, 16:06   #11 (permalink)
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@ rickyalex,

Here are some main tips on how to check what phone models and operations for them are supported, how to find required manual:
  1. Go to the list of supported phone models
  2. Find required brand - phone model
  3. Press left mouse button on it
  4. List of supported operations and required packs will appear
  5. Under the list of supported operations appears "Help" button
  6. By pressing on a "Help" button you will be redirected to the page with the manuals

Best Regards
GSMServer team



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