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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 07-11-2018, 17:49   #1 (permalink)
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z826 security backup restore


can anyone tell me how to restore a z826 security backup into the phone please?
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Old 07-12-2018, 09:14   #2 (permalink)
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Did you try to write the backup on Qcom - Flash tab?
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Old 07-13-2018, 17:07   #3 (permalink)
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well i didn t take the risk since the z826 is not in the zte list on the top right of the qcom flash tab so which one is compatible with z826?
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Old 07-14-2018, 15:41   #4 (permalink)
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any suggestion is appreciated thank u
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Old 07-16-2018, 08:20   #5 (permalink)
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What did you do with the phone and what security backup you want to restore?
If the one that was made by Sigma, then restore it on Flash tab.
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Old 07-16-2018, 19:48   #6 (permalink)
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i ve tried to unlock the network using sigma adb with rooting before knowing that it is not supported and now the phone ask for code even with the original sim .....

can u give me more details on how to flash the security backup back for z826 since i can t find the model number in the zte drop down list ?

SigmaKey 2.21.02 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface
Version: Linux version 3.4.0-g30db9cf-00541-ge52ba85 (wuyanling@zte) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Nov 13 15:21:33 CST 2014
Phone model: zte Z826
Android 4.4.4; Firmware: KTU84P; Date: Thu Nov 13 15:08:37 CST 2014
Version: Z826V1.0.0B05
Baseband Firmware: 0.1.c1.18-00014-M8926DAAAANAZM-1
Baseband Processor: Qualcomm MSM8926
Reading data....Reconnect phone and try again
--------- 2016-11-30 14:52:02 ---------
SigmaKey 2.21.02 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ ZTE Handset ADB Interface
Version: Linux version 3.4.0-g30db9cf-00541-ge52ba85 (wuyanling@zte) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Thu Nov 13 15:21:33 CST 2014
Phone model: zte Z826
Android 4.4.4; Firmware: KTU84P; Date: Thu Nov 13 15:08:37 CST 2014
Version: Z826V1.0.0B05
Baseband Firmware: 0.1.c1.18-00014-M8926DAAAANAZM-1
Baseband Processor: Qualcomm MSM8926
Date: Nov 13 2014 17:07:48, Oct 08 2014 02:00:00, DAAAANAZ
Software IMEI: 864918028735379
Security area saved to "C:\Users\ASUS i7\Documents\SigmaKey\security backup\864918028735379_zte_Z826_KTU84P.skb"
Unlocking phone.....Done
Restarting phone...Done

now as u can see i ve been waiting for a solution for over a year specially that i can t be online in the same time with support so they can help me remotely

thank you
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Old 07-17-2018, 18:33   #7 (permalink)
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so anyone can help please?
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