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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 08-15-2018, 23:14   #16 (permalink)
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Quote:
Originally Posted by yadiracontreras View Post
after i try to unlock this phone with sigma, phone do not accept codes, and phone show i have 255 times left to unlock, any solution for this problem?
same problem 255 times left and purchased code not working
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Old 08-19-2018, 11:38   #17 (permalink)
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same problem here too... unlock done but still asking for unlock code....?
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Old 08-20-2018, 08:09   #18 (permalink)
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@ Pramodkdp & mrfixit,

ZTE Z835 phone model is not supported for the unlock purposes by SigmaKey, at the moment.
Currently this phone model is supported for the FRP Remove operation, only.

Before servicing phone, please check whether required phone is supported and what operations are supported for it by following this link.

To restore phone to it's initial state, flash ot with the original security backup read from your phones via flash option.

Best Regards
GSMServer team



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Old 09-11-2018, 12:40   #19 (permalink)
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Quote:
Originally Posted by mcandre View Post
Flash the security backup (that was created during the unlock operation) back to this phone.
How do I rewrite the security? Do I select flash tab and locate the flash file? Please advice. Thanks
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Old 09-12-2018, 08:35   #20 (permalink)
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@ gman3167,

Yes, flash phone using flash option in Sigma Software.

Best Regards
GSMServer team



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Old 09-14-2018, 01:55   #21 (permalink)
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Yes this worked to bring back the phone to 0 tries from 255 tries. I also reseted the unlock counter and enter the unlock code. Thanks
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Old 11-01-2018, 18:19   #22 (permalink)
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Quote:
Originally Posted by gman3167 View Post
Yes this worked to bring back the phone to 0 tries from 255 tries. I also reseted the unlock counter and enter the unlock code. Thanks
i have this problem how did you reset counter i will flash back security backup but after what do i use to reset counter
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Old 11-14-2018, 15:45   #23 (permalink)
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Quote:
Originally Posted by lucky999 View Post
i have this problem how did you reset counter i will flash back security backup but after what do i use to reset counter
i have same problem too.. can you tell us what to do please ?

thanks
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Old 01-09-2019, 21:54   #24 (permalink)
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Unlock code

Quote:
Originally Posted by gman3167 View Post
Yes this worked to bring back the phone to 0 tries from 255 tries. I also reseted the unlock counter and enter the unlock code. Thanks
Where can I buy unlock code? Every where I try tells me code not found.thanks in advance!!!
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Old 01-24-2019, 18:43   #25 (permalink)
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Quote:
Originally Posted by abatoir View Post
Where can I buy unlock code? Every where I try tells me code not found.thanks in advance!!!

I tried it several times and the only thing I achieve is to recover the original imei, and I'm interested in repairing and pacth
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Old 05-24-2019, 11:22   #26 (permalink)
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Help

Bro did you ever unlock tihis phone. I have same problem at hand now. Help pls


Quote:
Originally Posted by ionut5663 View Post
--------- 2018-04-18 09:52:20 ---------
sigmakey 2.27.13b5 qcom: Direct unlock
zte handset diagnostic interface (com141), provider: Zte corporation, driver ver.: 5.2104.1.2, date: 3/17/2014, usb\vid_19d2&pid_0500&rev_0310&mi_00
phone model: Zte maven 3 z835
version: P890a06v1.0.0b13,
firmware: Mpss.jo.3.0-00306-8909_gen_pack-1.102677.1.105159.1
date: Jul 2 2017 03:07:41, jun 27 2017 02:00:00, 8909.gen
baseband processor: 8909
detecting flash...emmc
security area saved to "c:\users\xxx\documents\sigmakey\security backup\0917211038\86xxxxx133951_p890a06v1_0_0b13_m pss_jo_3_0-00306-8909_gen_pack-1_102677_1_105159_1.skb"


unlocking phone...done
restarting phone....done
--------- 2018-04-18 10:05:35 ---------

and the phone is still network locked showing 255 unlock code try meh
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