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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > GSMServer Products > SigmaKey


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Old 12-12-2014, 13:06   #1 (permalink)
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Thumbs up zte z933 root


SigmaKey v.2.07.03 build 02
636858171 Sigma dongle 2.07, Initializing...OK
Pack 1: Not activated
--- 2014-12-12 03:57:12 ---
SigmaKey 2.07.03 ADB: Obtain root privileges (autodetect)
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Version: Z933V1.0.0B03
Android Version: 4.3 "Jelly Bean"
Obtaining root privileges......Done
Restarting phone...Done




plz team help me , i have root this phone with your software

but this is what i get when i try to unlock

Obtaining root privileges......Done
Restarting phone...Done
--- 2014-12-12 03:59:41 ---
SigmaKey 2.07.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Version: Z933V1.0.0B03
Preparing...Please ROOT the phone first!
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Old 12-13-2014, 12:22   #2 (permalink)
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Thumbs up

Quote:
Originally Posted by otchere View Post
SigmaKey v.2.07.03 build 02
636858171 Sigma dongle 2.07, Initializing...OK
Pack 1: Not activated
--- 2014-12-12 03:57:12 ---
SigmaKey 2.07.03 ADB: Obtain root privileges (autodetect)
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Version: Z933V1.0.0B03
Android Version: 4.3 "Jelly Bean"
Obtaining root privileges......Done
Restarting phone...Done




plz team help me , i have root this phone with your software

but this is what i get when i try to unlock

Obtaining root privileges......Done
Restarting phone...Done
--- 2014-12-12 03:59:41 ---
SigmaKey 2.07.03 ADB: Direct unlock
* daemon not running. starting it now *
* daemon started successfully *
^ Android Composite ADB Interface
Version: Linux version 3.4.0+ (xueyibing@zte1) (gcc version 4.7 (GCC) ) #1 SMP PREEMPT Sat Jun 21 11:02:30 CST 2014
Phone model: zte Z933
Firmware: JLS36C
Date: Sat Jun 21 10:51:20 CST 2014
Version: Z933V1.0.0B03
Preparing...Please ROOT the phone first!



so are we not having a product suppoters here or they are sleeping.....

Gsm server don't do this..
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Old 12-24-2014, 19:20   #3 (permalink)
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i have that problem too please fix that
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Old 12-24-2014, 20:10   #4 (permalink)
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@ beNexT,

http://******************/vbb/11204401-post13.html - step by step manual.

Best Regards
GSMServer team




Last edited by GSM_Support; 09-10-2015 at 16:20.
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Old 12-25-2014, 14:34   #5 (permalink)
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says missing response from the phone !
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Old 12-25-2014, 15:01   #6 (permalink)
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@ beNexT,

Missing response from the phone message informs that the communication between phone and PC is not stable.

Please make sure that:
  1. You use the latest version of Sigma software
  2. Battery is fully charged
  3. All the side programs, that may interfere with the phone, are closed
  4. Connect phone to USB port placed on the backside of PC (motherboard's USB port)
  5. Do not connect or disconnect other USB cables into the PC during the actual work with the phone
  6. Avoid using any kind of USB HUBs
  7. Phone has stock (factory) firmware version
  8. Run operation once again
  9. Post results in a current thread

Best Regards
GSMServer team



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Old 12-25-2014, 15:24   #7 (permalink)
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--------- 2014-12-25 15:23:42 ---------
SigmaKey 2.07.05 Qcom: Direct unlock
USB Serial Port (COM4), Provider: FTDI, Driver ver.: 2.8.24.0, Date: 4/10/2012, FTDIBUS\COMPORT&VID_0403&PID_6001
Missing response from phone
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Old 12-25-2014, 15:57   #8 (permalink)
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@ beNexT,

Quote:
Direct Unlock
  • Select "Qualcomm" platform from the tab menu in the upper left side of the software
  • "Phone model" dropdown box has to be set to "Autodetect"
  • Go to "Unlock" tab
  • Connect turned ON phone to PC with USB cable
  • Install required drivers (drivers will be installed from the phone automatically) only if the phone is connected for the first time
  • Select USB Diagnostic Port in the ports selection tab
  • Press "Unlock" button
Best Regards
GSMServer team



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Old 12-25-2014, 16:05   #9 (permalink)
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which interfance i have to select i have only zte interface diagnostic and android usb interface

i have tried with zte interface dia.. says phone not supported i dont see that usb modem and i have installed the drivers what can i do please help thanx
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Old 12-25-2014, 16:28   #10 (permalink)
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@ beNexT,

Please run Direct Unlock operation according to the manual placed in this post.
Here is link for the manual from one of our users.

Best Regards
GSMServer team



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Old 12-25-2014, 16:28   #11 (permalink)
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no i doesnt respond only to zte interface that says phone not supported
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Old 12-25-2014, 16:35   #12 (permalink)
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i see there in in dfu mode i have set in dfu but when i click direct unlock only says

"
- 2014-12-25 16:33:13 ---------
SigmaKey 2.07.05 Qcom: Direct unlock
"

and is not getting further do i have to wait more ?
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Old 12-25-2014, 16:36   #13 (permalink)
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and that link says 993 and mines is 933
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Old 12-25-2014, 16:38   #14 (permalink)
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In order to unlock Z993 you should select USB Diagnostic Port.

If you can't enter FTM mode, turn the phone ON, dial *983*87274# and choose "only Diag".

Z993 is supported by Sigma.
Z933 is NOT supported...
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Old 12-25-2014, 16:41   #15 (permalink)
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SigmaKey 2.07.05 Qcom: Direct unlock
ZTE Handset Diagnostic Interface (COM379), Provider: ZTE Corporation, Driver ver.: 5.2104.1.2, Date: 3/17/2014, USB\VID_19D2&PID_0500&REV_0228&MI_00
Version: P821A32_BELLV1.0.0B08,
Firmware: MPSS.TR.1.0.c10-00011-M8610BAAAANAZM-1
Date: Jun 18 2014 02:13:32, May 27 2014 22:00:00, BAAAANAZ
IMEI: 864766020008661
Bluetooth address: 000000000000
Unsupported phone model
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