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Go Back   GSM-Forum > Product Support Sections > No More Supported Solutions (Dead Products) > No More Supported H/W Products > Volcano Box


 
 
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Old 05-10-2017, 08:45   #1 (permalink)
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Alcatel onetouch M3G after formate hang on logo


Alcatel onetouch pattren lock
read pattren lock ok but phone not show pattren draw point
i try to format.
after format hang on logo

plz i need this firmware

here is log

read info:

11:31:08 Current Task: TCL>>Qualcomm>>Read Information>>AUTO
11:31:08 Operation:
1.Remove battery and insert battery back.
2.Press and hold 'VolumeUp' and 'VolumeDown' keys.
3.Please insert USB cable within 50 seconds.
Some phones need to use edl cable or special card slot.
11:31:08 Port Found[COM161].
11:31:08 Hardware Id:0090b0e1
11:31:09 Loading Necessary File,Please Wait...
11:31:18 Done.
11:31:18 Waiting for flash programmer to boot.
11:31:30 Name: q39
11:31:30 Brand: ALCATEL
11:31:30 Device: q39
11:31:30 Release Version 5.1.1
11:31:30 BaseBand CPU: msm8916
11:31:30 Project Version: cm_q39-userdebug 5.1.1 LMY49J 408204f03a test-keys
11:31:30 Ext Info: M3G
11:31:33 Reading Pattern Lock...
11:31:33 Loading Necessary File,Please Wait...
11:31:43 Done.


format:

11:36:24 Current Task: Tools>>ADB Fastboot RsTools
11:37:10 Current Task: TCL>>Qualcomm>>Format>>AUTO
11:37:10 Operation:
1.Remove battery and insert battery back.
2.Press and hold 'VolumeUp' and 'VolumeDown' keys.
3.Please insert USB cable within 50 seconds.
Some phones need to use edl cable or special card slot.
11:37:15 Port Found[COM161].
11:37:15 Hardware Id:0090b0e1
11:37:15 Loading Necessary File,Please Wait...
11:37:25 Done.
11:37:25 Formatting...
11:37:29 Format Sucess,Wait until phone restart.
If phone does not restart automatically,do it manually.
 
Old 05-10-2017, 09:21   #2 (permalink)
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Hi

Kind of devices took almost 10 min to boot up normally.Make sure battery is charged enough and you have patience.It should not stuck at boot lop.

BR.
Sehar

GPG Team
 
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Old 05-10-2017, 09:51   #3 (permalink)
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battery is charge and i wait up to 15 mint butt still on logo

battery is charge and i wait up to 15 mint butt still on logo
 
Old 05-11-2017, 08:24   #4 (permalink)
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hello team

hello team
any solution for this
 
 

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