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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Volcano Box

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Old 08-05-2013, 03:12   #1 (permalink)
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Cannot connect to volcano server


Hi Guys,

We are doing some investigation about this error :

http://www.gpgdragonsupport.com/bann...ot_connect.jpg

First :

Try to make Ping to :

ping 203.124.13.159

When you post feedback kindly always post your Box SN

========

Here is a small youtube video how to make a ping for users that don't know :


http://www.youtube.com/watch?v=iZ-Bq5LrLNo

========

Please post only informations we are asking. Un-related post will be deleted!

We need to keep this post clear to solve this problem.
 
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Old 08-05-2013, 04:43   #2 (permalink)
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Friend thank you for trying to help me, however I gave up, I never saw anything so hard, I'm several days without sleep and tried solution got, let my 2 Box Volcano aside, I have to follow my life, I already have 53 years can not get sick by reason of this tool that bringing me disorders.
 
Old 08-05-2013, 04:54   #3 (permalink)
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Quote:
Originally Posted by Gead View Post
Friend thank you for trying to help me, however I gave up, I never saw anything so hard, I'm several days without sleep and tried solution got, let my 2 Box Volcano aside, I have to follow my life, I already have 53 years can not get sick by reason of this tool that bringing me disorders.
The problem is you dont follow our advises so really not easy to help you...

Just make this test :

Try to make Ping to :

ping 203.124.13.159

When you post feedback kindly always post your Box SN



And post reports with screen shot... No need ANY OTHER THING.

Thanks
 
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Old 08-05-2013, 04:59   #4 (permalink)
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sir pls exeplain me what is thise ping 203.24.13.159
 
Old 08-05-2013, 05:04   #5 (permalink)
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Quote:
Originally Posted by Volcano Box View Post
The problem is you dont follow our advises so really not easy to help you...

Just make this test :

Try to make Ping to :

ping 203.124.13.159

When you post feedback kindly always post your Box SN



And post reports with screen shot... No need ANY OTHER THING.

Thanks
Everything ok friend, already came in laboratory technician Company Net and even tested everything! and his report was 100%, I have other computers in my home q is 20km, another network that tb everything is ok tested by technical Net, all ok my other box works 100% connected to the net, the desamino knocked on my person who knows one day volcano running again.
 
Old 08-05-2013, 05:22   #6 (permalink)
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Quote:
Originally Posted by Gead View Post
Everything ok friend, already came in laboratory technician Company Net and even tested everything! and his report was 100%, I have other computers in my home q is 20km, another network that tb everything is ok tested by technical Net, all ok my other box works 100% connected to the net, the desamino knocked on my person who knows one day volcano running again.
So you mean problem solved?
 
Old 08-05-2013, 05:23   #7 (permalink)
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sir pls exeplain me what is thise ping 203.24.13.159
Follow this Video please :

Windows command line networking: ping - YouTube
 
Old 08-05-2013, 05:34   #8 (permalink)
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So you mean problem solved?
about Volcano is not solved the problem! is that I tried in every way, I sought professional in You to check my Micros, called technicians Net to test my system and everything is working 100%, if the defect is not here nor there, I gave up Gead Volcano, my health was weak this week, taking advice from friends that i have, he told me to forget that I ok, I see the suffering of other people and it makes me sad!
 
Old 08-05-2013, 05:36   #9 (permalink)
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Pinging is a command which tells you if the connection between your computer and a particular domain is working correctly.

In Windows, select Start > Programs > Accessories > Command Prompt. This will give you a window like the one below.

Enter the word ping, 203.124.13.159

 
Old 08-05-2013, 05:49   #10 (permalink)
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i have this error ::

Cannot connect to volcano server

what is the problem team

sn:242-448-174
 
Old 08-05-2013, 06:04   #11 (permalink)
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[QUOTE=Volcano Box;9624731]So you mean problem solved?[/QUOTE ]friend test your pc this link
,Ookla Speedtest - The Global Broadband Speed Test
 
Old 08-05-2013, 06:11   #12 (permalink)
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please help

my volcano box

Cannot connect to volcano server

SN:488-766-630
 
Old 08-05-2013, 06:33   #13 (permalink)
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Quote:
Originally Posted by Gead View Post
about Volcano is not solved the problem! is that I tried in every way, I sought professional in You to check my Micros, called technicians Net to test my system and everything is working 100%, if the defect is not here nor there, I gave up Gead Volcano, my health was weak this week, taking advice from friends that i have, he told me to forget that I ok, I see the suffering of other people and it makes me sad!
Quote:
Originally Posted by ejproduction View Post
i have this error ::

Cannot connect to volcano server

what is the problem team

sn:242-448-174
[QUOTE=Gead;9624798]
Quote:
Originally Posted by Volcano Box View Post
So you mean problem solved?[/QUOTE ]friend test your pc this link
,Ookla Speedtest - The Global Broadband Speed Test
Quote:
Originally Posted by gravity_83 View Post
please help

my volcano box

Cannot connect to volcano server

SN:488-766-630

where is ping report??????????????
please post it for better help
 
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Old 08-05-2013, 07:11   #14 (permalink)
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please...



SN:151-717-865
 
Old 08-05-2013, 07:30   #15 (permalink)
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.


Volcano Updated: 2013-07-08
Version: V3.8
SN:124-988-756
 
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