hsem m518 urgent help [ ANswered ]

[royal_electronics]

dear support i received hsem m518 software fault handset . after power on in screen show error witch is below screenshot . i do format but same . plz help how to solve
its have mt6582 cpu inside

[zoneofash]

What Chip is This Device Have ?
Ware is Format Log or Screenshot With Volcano or Merapi ?

[royal_electronics]

Originally Posted by zoneofash

What Chip is This Device Have ?
Ware is Format Log or Screenshot With Volcano or Merapi ?

read info logs : -

>>Analysis of USB port,Please insert phone USB cable.
 11:59:10 > Connecting...
 11:59:10 > CPU TYPE:MT6582
 11:59:10 > Hardware version:CB00
 11:59:10 > Software version:0001
 11:59:10 > SecCfgVal :0x00000000
 11:59:10 > BromVersion :0xFF
 11:59:10 > BLVersion :0x01
>>Boot downloading complete!
 11:59:16 > EMMC_ID:0x15010051385853414205F65FCE0BA191
 11:59:16 > EMMC_PRODUCT_NAME: SAMSUNG :0x513858534142
 11:59:16 > EMMC_BOOT1_SIZE: 0x00400000
 11:59:16 > EMMC_BOOT2_SIZE: 0x00400000
 11:59:16 > EMMC_PRMB_SIZE: 0x00400000
 11:59:16 > EMMC_GP1_SIZE: 0x00000000
 11:59:16 > EMMC_GP2_SIZE: 0x00000000
 11:59:16 > EMMC_GP3_SIZE: 0x00000000
 11:59:16 > EMMC_GP4_SIZE: 0x00000000
 11:59:16 > EMMC_USER_SIZE: 0x3A3E00000(14.56 G)
 11:59:16 >  
 11:59:22 >   
 11:59:22 >   
 11:59:22 > Analysis of system files...
 11:59:22 > PRELOADER:>>addr:0x000000 --length:0xC00000
 11:59:22 > MBR:>>addr:0xC00000 --length:0x080000
 11:59:22 > EBR1:>>addr:0xC80000 --length:0x080000
 11:59:22 > PRO_INFO:>>addr:0xD00000 --length:0x300000
 11:59:22 > NVRAM:>>addr:0x1000000 --length:0x500000
 11:59:22 > PROTECT_F:>>addr:0x1500000 --length:0xA00000
 11:59:22 > PROTECT_S:>>addr:0x1F00000 --length:0xA00000
 11:59:22 > SECCFG:>>addr:0x2900000 --length:0x020000
 11:59:22 > UBOOT:>>addr:0x2920000 --length:0x060000
 11:59:22 > BOOTIMG:>>addr:0x2980000 --length:0x1000000
 11:59:22 > RECOVERY:>>addr:0x3980000 --length:0x1000000
 11:59:22 > SEC_RO:>>addr:0x4980000 --length:0x600000
 11:59:22 > MISC:>>addr:0x4F80000 --length:0x080000
 11:59:22 > LOGO:>>addr:0x5000000 --length:0x300000
 11:59:22 > EBR2:>>addr:0x5300000 --length:0x080000
 11:59:22 > EXPDB:>>addr:0x5380000 --length:0xA00000
 11:59:22 > ANDROID:>>addr:0x5D80000 --length:0x43200000
 11:59:22 > CACHE:>>addr:0x48F80000 --length:0x7E00000
 11:59:22 > USRDATA:>>addr:0x50D80000 --length:0x61300000
 11:59:22 > FAT:>>addr:0xB2080000 --length:0xF1480000
 11:59:22 > BMTPOOL:>>addr:0xFFFF00A8 --length:0x1500000
 11:59:22 >  
 11:59:22 >  
 11:59:22 > >>Format addr:0x50D80000 --Format length:0x61300000
 11:59:22 > Read phone information success.
 11:59:27 > Not find lock data .

format logs : -

>>Analysis of USB port,Please insert phone USB cable.
 12:01:19 > Connecting...
 12:01:19 > CPU TYPE:MT6582
 12:01:19 > Hardware version:CB00
 12:01:19 > Software version:0001
 12:01:19 > SecCfgVal :0x00000000
 12:01:19 > BromVersion :0xFF
 12:01:20 > BLVersion :0x01
>>Boot downloading complete!
 12:01:28 > EMMC_ID:0x15010051385853414205F65FCE0BA191
 12:01:28 > EMMC_PRODUCT_NAME: SAMSUNG :0x513858534142
 12:01:28 > EMMC_BOOT1_SIZE: 0x00400000
 12:01:28 > EMMC_BOOT2_SIZE: 0x00400000
 12:01:28 > EMMC_PRMB_SIZE: 0x00400000
 12:01:28 > EMMC_GP1_SIZE: 0x00000000
 12:01:28 > EMMC_GP2_SIZE: 0x00000000
 12:01:28 > EMMC_GP3_SIZE: 0x00000000
 12:01:28 > EMMC_GP4_SIZE: 0x00000000
 12:01:28 > EMMC_USER_SIZE: 0x3A3E00000(14.56 G)
 12:01:28 >  
 12:01:34 >   
 12:01:34 >   
 12:01:34 > Analysis of system files...
 12:01:34 > PRELOADER:>>addr:0x000000 --length:0xC00000
 12:01:34 > MBR:>>addr:0xC00000 --length:0x080000
 12:01:34 > EBR1:>>addr:0xC80000 --length:0x080000
 12:01:34 > PRO_INFO:>>addr:0xD00000 --length:0x300000
 12:01:34 > NVRAM:>>addr:0x1000000 --length:0x500000
 12:01:34 > PROTECT_F:>>addr:0x1500000 --length:0xA00000
 12:01:34 > PROTECT_S:>>addr:0x1F00000 --length:0xA00000
 12:01:34 > SECCFG:>>addr:0x2900000 --length:0x020000
 12:01:34 > UBOOT:>>addr:0x2920000 --length:0x060000
 12:01:34 > BOOTIMG:>>addr:0x2980000 --length:0x1000000
 12:01:34 > RECOVERY:>>addr:0x3980000 --length:0x1000000
 12:01:34 > SEC_RO:>>addr:0x4980000 --length:0x600000
 12:01:34 > MISC:>>addr:0x4F80000 --length:0x080000
 12:01:34 > LOGO:>>addr:0x5000000 --length:0x300000
 12:01:34 > EBR2:>>addr:0x5300000 --length:0x080000
 12:01:34 > EXPDB:>>addr:0x5380000 --length:0xA00000
 12:01:34 > ANDROID:>>addr:0x5D80000 --length:0x43200000
 12:01:34 > CACHE:>>addr:0x48F80000 --length:0x7E00000
 12:01:34 > USRDATA:>>addr:0x50D80000 --length:0x61300000
 12:01:34 > FAT:>>addr:0xB2080000 --length:0xF1480000
 12:01:34 > BMTPOOL:>>addr:0xFFFF00A8 --length:0x1500000
 12:01:34 >  
 12:01:34 >  
 12:01:34 > Read phone information success.
 12:01:47 > Format range: Start Address: 0x50D80000,Format Length :0x61300000
>>Flash erasing complete!
 >>Check the data complete.
 12:02:03 >  
 12:02:03 > Please take out SIM and Memory card from phone when power on first time, or it will have Memory Lock .
 12:02:03 > If you meet Memory Lock,please take all cards from phone and restart phone again.

[zoneofash]

@royal_electronics

Look Like Your Device System Files Damaged , Flash With Factory Flash or Same Other Good Work Device Readed BIN File

[royal_electronics]

Originally Posted by zoneofash

@royal_electronics

Look Like Your Device System Files Damaged , Flash With Factory Flash or Same Other Good Work Device Readed BIN File

at the this moment not have any other same device and not have factory flash file.
if any one have than please share firmware for this device . thanx in advance