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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Volcano Box

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Old 02-09-2018, 10:47   #1 (permalink)
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Volcano Error 769/Can't connect/Merapi Password/Inferno error 1002/1004/1005/1006/002


VolcanoBox & Inferno software Error & Solutions.

  • VolcanoBox & Merapi Tool Errors & Solutions
    • Problem: I forget Merapi Password
      • Solution: Write here your serial number from Merapi software. our staff will reset your password and will reply you with your new password
    • Problem: Invalid Username or Password at Merapi Software
      • Solutions: Write here your serial number from Merapi software. our staff will reset your password and will reply you with your new password
    • Problem: volcano box cannot connect to server check whether the network is available or use a proxy server
      • Solution: You are using Old version of VolcanoBox software. you have to download latest version from support area and use it. Link of Support Area Index of ./VolcanoBox/
    • Problem: BOX_XXXXX INVALID DEVICE INFORMATION. ERROR:769
      • Solutions: You have to post here complete error in this thread include BOX_XXXXX ID. and wait. Our Staff will solve it and reply you.
    • Problem: INVALID LICENCE DATA(4)
      • Solution: Download This *.Bat file and Run it. Restart your computer and it will solve.
    • Problem: I forget Username & Password of Merapi
      • Solution: Post your serial here, our staff will check and reply you.
  • Inferno Software Errors & Solutions - Best Performance is on Windows 7 & later
    • Problem: Inferno Lock code 1002
      • Solution: Make sure you have Latest Inferno software & Internet is connected, Firewall & Antivirus is disabled. Run Inferno software for 2/3 times. it will Automatically unlocked.
    • Problem: Inferno Lock Code 1004
      • Solutions: Your key is not activated. make sure stable internet is connected & no firewall block communication between Inferno software and server. Run latest version of inferno and click on Yes. make sure you are using windows 7
    • Problem: Inferno Lock Code 1005
    • Problem: Inferno Lock Code 1006
      • Solution: This error cause of when any one try to Debug/crack/usb share over internet/sniff etc. which is totally forbidden by team but in some cases there might be some other cases as well so. if your inferno is locked by 1006 so Do not delete any files from logfiles from inferno folder (log\logfile)[you must have all old files] . upload them and post here with error lock and screenshot. our staff will check and reply you.
    • Problem: Volcano Update Failed Error 002
      • Solutions: Upload all files from log\logfile folder and upload here with screenshot, our staff will check and reply you.
    • Problem: Read Volcano Data Failed
      • Solutions: You have to buy Empty/Demo Inferno key. Request us, We will transfer your Volcanobox Activation into new key. We are unable to solve "Read Volcano Data Failed" Remotely. So, You have to take new Inferno Empty/Demo Key in just 10/15 USD (hardware cost)

Last edited by Faisal_Computer; 02-14-2018 at 17:54.
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Old 02-10-2018, 07:12   #2 (permalink)
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pls solve my eroor with inferno software



here is my SN 216-275-713

here is log file screenshot and sn >>> https://drive.google.com/open?id=13V...TpHZ8GOKdIHu3R
pls solve
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Old 02-10-2018, 21:39   #3 (permalink)
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Quote:
Originally Posted by Sagar2567 View Post
pls solve my eroor with inferno software



here is my SN 216-275-713

here is log file screenshot and sn >>> https://drive.google.com/open?id=13V...TpHZ8GOKdIHu3R
pls solve
Sorry, due to Chinese holidays we are unable to solve it. after chinese new year we will solve your problem. sorry for convenience
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Old 02-11-2018, 06:05   #4 (permalink)
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volcano has been locked 1006

please solve the problem
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Old 02-11-2018, 06:44   #5 (permalink)
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Originally Posted by nazmul.mts View Post
please solve the problem
Read completely first post then reply with needed things
without needed things post treated as spam and will be deleted
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Old 02-11-2018, 07:36   #6 (permalink)
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sir my big problem
BOX_46421: Invalid device information. error: 769
plz help me
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Old 02-11-2018, 17:16   #7 (permalink)
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Quote:
Originally Posted by haque.mobile View Post
sir my big problem
BOX_46421: Invalid device information. error: 769
plz help me
it's done !! please use your volcanobox.
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Old 02-12-2018, 01:31   #8 (permalink)
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Hi
Volcano has been locked
DodID : 608003707 lock code: 1006
Volcano Red active merapi
905-476-073
I changed Windows, but the problem did not fix.
Removed the software and reinstalled it
What should I do?
Thank you for helping me.
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Old 02-12-2018, 10:16   #9 (permalink)
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Lock 1006




https://drive.google.com/file/d/19O8...ew?usp=sharing
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Old 02-12-2018, 18:56   #10 (permalink)
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Quote:
Originally Posted by Hadi.mohisan View Post
Hi
Volcano has been locked
DodID : 608003707 lock code: 1006
Volcano Red active merapi
905-476-073
I changed Windows, but the problem did not fix.
Removed the software and reinstalled it
What should I do?
Thank you for helping me.
Hello,
your inferno activation on volcanobox serial number 608003707 is expired on 2018-01-08. you have to active your box.
after activation you have to download and run latest ver of inferno software with internet connected.
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Old 02-12-2018, 19:01   #11 (permalink)
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Quote:
Originally Posted by yuranc8 View Post
Hello,
Your inferno activation on volcanobox serial number 608017161 expired on 2018-02-10. you have to active your box.
after activation you have to download and run latest ver of inferno software with internet connected.
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Old 02-13-2018, 10:48   #12 (permalink)
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Quote:
Originally Posted by Sagar2567 View Post
pls solve my eroor with inferno software



here is my SN 216-275-713

here is log file screenshot and sn >>> https://drive.google.com/open?id=13V...TpHZ8GOKdIHu3R
pls solve
when will solve my problem????
my custmor need to activate inferno
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Old 02-13-2018, 10:56   #13 (permalink)
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Quote:
Originally Posted by Sagar2567 View Post
when will solve my problem????
my custmor need to activate inferno
Hello,
Already Replied here Volcano Error 769/Can't connect/Merapi Password/Inferno error 1002/1004/1005/1006/002
Br,
GPGTeam
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Old 02-14-2018, 10:05   #14 (permalink)
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contact admin or reseeler
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Old 02-14-2018, 17:57   #15 (permalink)
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Quote:
Originally Posted by Mir.Mamun1 View Post
contact admin or reseeler
What do you means? please write your problem in more details. so, we can understand and solve your issue.
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