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| | #1 (permalink) |
| Freak Poster ![]() ![]() ![]() ![]() Join Date: Apr 2004
Posts: 303
Member: 63172 Status: Offline Thanks: 56
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| FAILED (Device record missing) Hi folks getting this error and can't connect any phone: 4SE - tool 1.8.5 (S/N:0000000..... Selected model: Vivaz™ pro (U8) Selected operation: Read info Selected interface: USB (EROM) Checking USB driver status...FAILED (Device record missing) Remove battery, wait a few seconds and insert it back Plug USB cable holding "Green" button Phone will not connect. Any ideas? Tnx. |
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| | #3 (permalink) |
| No Life Poster ![]() ![]() ![]() ![]() ![]() ![]() Join Date: Nov 2006 Location: Tirana-Karachi-Instanbul Age: 36
Posts: 1,530
Member: 388033 Status: Offline Sonork: 100.1624864 Thanks: 974
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| install drivers manually in device manager for this phone and try to read info again |
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| | #4 (permalink) | |
| Product Manager ![]() ![]() ![]() ![]() ![]() Join Date: Jun 2005 Location: Been lonely since that day Age: 27
Posts: 13,106
Member: 151871 Status: Offline Thanks: 42
Thanked 33,527 Times in 2,662 Posts
| Quote:
when you hold GREEN button or as you say any phone not connecting ... for example if you have any phone when software say PLUG usb cable by holding anykey like "C" or "BACK" or "GREEN" is your Computer asking for Drivers ? Br Faisal_Computer | |
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| | #6 (permalink) |
| Product Manager ![]() ![]() ![]() ![]() ![]() Join Date: Jul 2002 Location: Ukraine Age: 33
Posts: 692
Member: 13611 Status: Offline Sonork: 100.1615288 Thanks: 60
Thanked 333 Times in 160 Posts
| Hi, if you run installer - not means drivers are installed. Need to watch the installation process and what the installer shows you in the end. You have NOT installed the drivers propertly. Driver installation need to start from Start->Applications->4SE menu What OS you have (type and bits)? Have admin rights? |
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