Blackberry 9810 Camera and FlashLight Not Working

[binadam23]

My Blackberry 9810 Camera and FlashLight Not Working..
when i try to open the camera app i see this error: Could not start the Camera. close other application and openning the camera again.


and when i open the video camera app i see this error: cannot start video camera viewfinder.


and when i open any installed flashlight app, the flashlight app will show as its working but i cant see any light.

please need your help on how can i repair or deal with this problem.

Note: am using os v7.1 and i have already taken the following resolution:
1. Reboot the phone by removing the battery
2. Upgrade the phone
3. wipe the phone
4. wipe the phone os using bbsak and downgrade it to os 7.0 without progress then follow the same procedure and re-upgrade it to os 7.1
5. already am not using sd card but i bought a new one and put it there but still the same thing.

So at last i dont think its software problem...!

[Tlali]

I have the same problem

[binadam23]

Its HardWare Issue, Try to replace it