blackberry q10 power button not working - GSM-Forum

thangkoi · 05-19-2014, 19:34

The power button does not work. I can not lock the screen. But I can hold to reboot. I can not increase or decrease the volume outside the home screen, can not capture the screen by pressing two keys at the same time + - volume, but the volume changes when you turn on the music. I do not know how to fix it. Please help me. I love it.

Munir · 05-21-2014, 09:09

Quote:

Originally Posted by thangkoi

The power button does not work. I can not lock the screen. But I can hold to reboot. I can not increase or decrease the volume outside the home screen, can not capture the screen by pressing two keys at the same time + - volume, but the volume changes when you turn on the music. I do not know how to fix it. Please help me. I love it.

do as per jpg bypass R3101 & remove D3104 (esd diod).
if sloved than enjoy otherwise POWER_KEY line goes direct to main power IC U2002
Refresh or Replace power IC.
Before refresh or replace IC once update it.

thangkoi · 05-22-2014, 03:59

Quote:

Originally Posted by Munir

do as per jpg bypass R3101 & remove D3104 (esd diod).
if sloved than enjoy otherwise POWER_KEY line goes direct to main power IC U2002
Refresh or Replace power IC.
Before refresh or replace IC once update it.

Excellent. I will try. Thank you very much

thangkoi · 05-22-2014, 09:49

Quote:

Originally Posted by Munir

do as per jpg bypass R3101 & remove D3104 (esd diod).
if sloved than enjoy otherwise POWER_KEY line goes direct to main power IC U2002
Refresh or Replace power IC.
Before refresh or replace IC once update it.

I have tried several times but it did not work

Munir · 05-22-2014, 11:36

Quote:

Originally Posted by thangkoi

I have tried several times but it did not work

1.Does your Q10 is water damage?
2.make sure your powerkey is ok.
3.Did you done as per jpg?
4.now don't connect connector & just takeout one jumper 10cm. long from C3118 as per jpg power on Q10 by touch this jumper to anywhhere ground.
5.beyond this direct main power IC.

thangkoi · 05-22-2014, 17:32

It does not stick water
The Powerkey works fine
I've done step by step in photos and try more.
I will try again.

Thank you so much.

abiodun timothy · 01-23-2015, 10:51

mine can power on but the key can not put it on sleep mode

Mkmoshood · 01-23-2015, 13:32

does it power on with the power key

Munir · 01-24-2015, 06:23

Quote:

Originally Posted by abiodun timothy

mine can power on but the key can not put it on sleep mode

Test with jumper. may be switch get twice plus.Does it power off by long press?

Quote:

Originally Posted by Mkmoshood

does it power on with the power key

Power key is necessary.Does it show charging?

thangkoi · 02-25-2015, 05:47

It does not work. I sold it to buy a BB Z10. Thank you a lot

Bayode Ogundeji · 03-01-2015, 06:27

Please sir,me too is having the same problem,but I don't know the meaning of that ''Bypass" that you said we should do,thanks sir.

Munir · 03-02-2015, 05:54

Quote:

Originally Posted by Bayode Ogundeji

Please sir,me too is having the same problem,but I don't know the meaning of that ''Bypass" that you said we should do,thanks sir.

remove that parts and make jumper direct point to point.

tjongi · 08-02-2015, 07:53

Quote:

Originally Posted by thangkoi

The power button does not work. I can not lock the screen. But I can hold to reboot. I can not increase or decrease the volume outside the home screen, can not capture the screen by pressing two keys at the same time + - volume, but the volume changes when you turn on the music. I do not know how to fix it. Please help me. I love it.

Remove u3306 and make jumper, it is magnetic sensor problem

warner bros · 08-08-2015, 10:49

Try a battery pull out and wait few minute and insert again battery. now you can switch on
if your problem same so you can contact your nearly service center.i hope be solve your problem.

SuppaTenko · 11-17-2015, 11:23

Thank you! I had the same problem as thangkoi. I removed U3306 as tjongi suggested and it solved the problem.

05-19-2014, 19:34	#1 (permalink)
thangkoi Junior Member Join Date: May 2014 Posts: 5 Member: 2189548 Status: Offline Thanks Meter: 0	blackberry q10 power button not working The power button does not work. I can not lock the screen. But I can hold to reboot. I can not increase or decrease the volume outside the home screen, can not capture the screen by pressing two keys at the same time + - volume, but the volume changes when you turn on the music. I do not know how to fix it. Please help me. I love it.

05-22-2014, 17:32	#6 (permalink)
thangkoi Junior Member Join Date: May 2014 Posts: 5 Member: 2189548 Status: Offline Thanks Meter: 0	It does not stick water The Powerkey works fine I've done step by step in photos and try more. I will try again. Thank you so much.

01-23-2015, 10:51	#7 (permalink)
abiodun timothy Junior Member Join Date: Apr 2009 Posts: 7 Member: 1011778 Status: Offline Sonork: 0805 Thanks Meter: 1	mine can power on but the key can not put it on sleep mode

01-23-2015, 13:32	#8 (permalink)
Mkmoshood Junior Member Join Date: Jan 2012 Location: nigeria Posts: 20 Member: 1714774 Status: Offline Thanks Meter: 0	does it power on with the power key

02-25-2015, 05:47	#10 (permalink)
thangkoi Junior Member Join Date: May 2014 Posts: 5 Member: 2189548 Status: Offline Thanks Meter: 0	It does not work. I sold it to buy a BB Z10. Thank you a lot

03-01-2015, 06:27	#11 (permalink)
Bayode Ogundeji Insane Poster Join Date: Jul 2011 Location: Nigeria Posts: 86 Member: 1609576 Status: Offline Thanks Meter: 14	Please sir,me too is having the same problem,but I don't know the meaning of that ''Bypass" that you said we should do,thanks sir.

08-08-2015, 10:49	#14 (permalink)
warner bros Banned Join Date: May 2015 Posts: 22 Member: 2391835 Status: Offline Thanks Meter: 2	Try a battery pull out and wait few minute and insert again battery. now you can switch on if your problem same so you can contact your nearly service center.i hope be solve your problem.

11-17-2015, 11:23	#15 (permalink)
SuppaTenko Junior Member Join Date: Nov 2015 Posts: 1 Member: 2488069 Status: Offline Thanks Meter: 0	Thank you! I had the same problem as thangkoi. I removed U3306 as tjongi suggested and it solved the problem.