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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Fire Dongle

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Old 07-30-2012, 15:46   #1 (permalink)
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Fire Dongle Huawei Error SOLVED

Just got a new Fire Dongle, installed, updated and activated. Key files are installed. When i open Huawei.exe, splash screen shows, then software quickly opens and closes. Changed ports and reinstalled software. Still no luck

Also, alcatel and HTC software show Dongle Authorization error!!!

I can't dedicate one pc to only firedongle... WHat can i do?
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Old 07-30-2012, 19:47   #2 (permalink)
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Quote:
Originally Posted by hiroprotagonist View Post
Just got a new Fire Dongle, installed, updated and activated. Key files are installed. When i open Huawei.exe, splash screen shows, then software quickly opens and closes. Changed ports and reinstalled software. Still no luck

Also, alcatel and HTC software show Dongle Authorization error!!!

I can't dedicate one pc to only firedongle... WHat can i do?

hello can you contact me on sonork 100.62393 for can entern by teamviewer and see how you install it
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Old 07-31-2012, 07:11   #3 (permalink)
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just plug firedongle and uninstall smart card drivers and install again.
and if usb token device or usb token holder,if one of them 2 time,it will make problem.
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Old 07-31-2012, 10:19   #4 (permalink)
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Quote:
Originally Posted by Rahul_Bhutani View Post
just plug firedongle and uninstall smart card drivers and install again.
and if usb token device or usb token holder,if one of them 2 time,it will make problem.
I already tried all that. Some of the modules work just fine... the ones i mentioned don't
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Old 07-31-2012, 18:33   #5 (permalink)
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Originally Posted by hiroprotagonist View Post
I already tried all that. Some of the modules work just fine... the ones i mentioned don't
i have ask you to contact me ? i will show you how to install correctly driver of pkey reader
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The Following User Says Thank You to Fire-dongle For This Useful Post:
Old 08-03-2012, 14:24   #6 (permalink)
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Originally Posted by Fire-dongle View Post
hello can you contact me on sonork 100.62393 for can entern by teamviewer and see how you install it

THANKS a mil! Samigsm helped me out rather quick with Teamviewer! Thanks again. Excellent software and even better support!
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Old 08-03-2012, 14:28   #7 (permalink)
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so it was driver problem right?
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Old 08-04-2012, 11:39   #8 (permalink)
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so it was driver problem right?
Yes it was! Seems my reader was a different and new reader type
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Old 08-21-2012, 11:34   #9 (permalink)
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please any one can help me to resolve this problmme
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Old 08-21-2012, 11:37   #10 (permalink)
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Originally Posted by kaspersk View Post
please any one can help me to resolve this problmme
uninstall all smart card drivers and reinstall again.
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Old 08-21-2012, 12:14   #11 (permalink)
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please any one can help me to resolve this problmme

if you have problem to install drivers contact me pkey reader was manual installing contact me i show you how to install it
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Old 09-27-2012, 10:37   #12 (permalink)
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thx after driver re insatll ok

Quote:
Originally Posted by Rahul_Bhutani View Post
just plug firedongle and uninstall smart card drivers and install again.
and if usb token device or usb token holder,if one of them 2 time,it will make problem.
thx after driver re insatll ok now working smooth !!!!
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Old 10-28-2013, 15:04   #13 (permalink)
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Searching dongle..Found.
Reading info..
Dongle SN : 010002F6
Dongle FW : 0100
OLD Firmware Detected!!, you need Update your Dongle before using software.
Dongle Status : Not Activated!
pls Activated
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