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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Fire Dongle

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Old 06-18-2012, 14:43   #1 (permalink)
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fire dongle team please help

please check it



Ready..
Init Port...OK.
Read Phone info...OK.
Model:
Build:
Unlocking Plz wait..Error 01!
-----------------------------------------------------------------
Imei : 766567998777777
NCK : 38087413
New NCK : 83463252
-----------------------------------------------------------------
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.


in zte and huawei cable soft port no. not highlite, thatswhy it is imposible to select good port. and in result i cant unlock phone. also in setting when click read info. no gives any information and sometime when click read info. it shows dongle not connected. please help. thanks
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Old 06-18-2012, 20:56   #2 (permalink)
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Ready..
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.
Fire Dongle Not detected !
Ready..
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Fire Dongle Not detected !
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.
Fire Dongle Not detected !
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Old 06-19-2012, 00:46   #3 (permalink)
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Quote:
Originally Posted by a2b2t View Post
please check it



Ready..
Init Port...OK.
Read Phone info...OK.
Model:
Build:
Unlocking Plz wait..Error 01!
-----------------------------------------------------------------
Imei : 766567998777777
NCK : 38087413
New NCK : 83463252
-----------------------------------------------------------------
Connecting to server... OK!!!
Asking server for access...OK.
Asking server for Key File...OK.


in zte and huawei cable soft port no. not highlite, thatswhy it is imposible to select good port. and in result i cant unlock phone. also in setting when click read info. no gives any information and sometime when click read info. it shows dongle not connected. please help. thanks
hello can you contact me on private for check what you get , if dongle not detected it s probleme driver sure i will enter remotly in yoru computer and fix for you
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Old 06-19-2012, 17:00   #4 (permalink)
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Hi, I just received my Fire Dongle and activated successfully but when I open the application I get this message (DONGLE SECURITY AUTHORIZATION ERORR (is asking for KEY) I have the key in every file but still can't get it working.
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Old 07-21-2012, 09:14   #5 (permalink)
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I too have the same problem over the soft Huawei does not open
Thank you for the help
cordially
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Old 07-21-2012, 09:37   #6 (permalink)
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Originally Posted by petit1959 View Post
I too have the same problem over the soft Huawei does not open
Thank you for the help
cordially
same thing happen with me in night.
please remove all other box and smart card devices from pc,restart computer,then plug only firedongle and run software.

my firedongle now working well now
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