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02-14-2013, 08:02 | #1 (permalink) |
Junior Member Join Date: Oct 2012
Posts: 7
Member: 1831423 Status: Offline Thanks Meter: 3 | CODESUNLOCKER RAYHAN SAGA ENDS - Provides Refund, Apologizes I really appreciate everyone who wrote to me and supported my stance. An outcome in this situation has been reached. Rayhan provided refund for the order which they screwed up. Also Rayhan at CodesUnlocker.com extended an apology which I accepted. Hopefully these guys will be more diligent and responsive towards customer service issues in the future. My appeal to every unlock server owner via this forum is: Please take your customers/dealers seriously. It's one thing to try to rush and recruit as many customers as possible........but make sure you guys can deliver customer service too. CUSTOMER SERVICE IS VERY IMPORTANT AND IS THE MAKE OR BREAK DIFFERENCE IN TODAY'S CUT THROAT BUSINESS COMPETITION. IF YOU WANNA SUCCEED, TAKE CARE OF YOUR CUSTOMERS, PLAIN AND SIMPLE!! |
02-14-2013, 19:55 | #3 (permalink) |
No Life Poster Join Date: May 2010 Location: <:D-R-E-A-M-S:>
Posts: 2,814
Member: 1312746 Status: Offline Thanks Meter: 766 | You only say either process the request or refund the money at-least we don't eat up your money at-least we have the courtesy of refunding it and apologizing for the same. Everything cannot be always perfect brother even you all people do make mistakes at your work place or in your life. We are facing some technical issues right now and we are all working as a team to solve it asap so that everything can work as normal and we can provide you the best of services for which you once you never had any complaints with us. I promise very soon everything will be fine and everything will be normal. We are not here to make you people angry or loose you as our good customers, It's my humble request to you please be patient and co-operate with us. We really need your co-operation so that we can solve out the technical problems that we are going through. Looking ahead towards all your continued support. Thanks & Regards, rahul_rocks3 Codes Unlocker Team |
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