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Go Back   GSM-Forum > GSM & CDMA Phones / Tablets Software & Hardware Area > Samsung > Samsung Android based phones


Samsung Android based phones Discussion and all of your questions relating to the Samsung Android based phones.

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Old 10-20-2017, 05:07   #1 (permalink)
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Galaxy J700H unresponsive buttons when mobole is on but respond whe mobile is on twrp


Hello guys! I have been having this problem for a week now

When the phone is one home, recent, back buttons do not work at all

Power button can only put the screen to sleep but not wake it and i can switch on the phone just fine

I tried using an app to wake it through proximity sensor it only vibrates to show the app is working but can not wake the screen

Volume buttons only work when media is played otherwise not responding

as i said i can boot to recovery or download mode with home , power and volume buttons just fine and when in recovery (TWRP) everything works fine.. I can use all home and back buttons

Also when phone is off and connected to charger.. I can check the battery percent by pressing home button just fine

I can use volume buttons to go or cancel download mode just fine

The code *#0#* shows power and volume test success but not home,recent and back

The problems happen when the phone is booted up

Some apps like back button works and they are what i'm using to go home back and recent

What i tried

Hard reset

Flashed new stock rom with odin though seemed like it was just updating had to wipe os first with twrp

Flashed multiple custom roms

Flashed other j7's backup os to my phone

They all didn't work and i know it is not hardware because they work just fine when phone is off , on recovery and on download mode

Please, please help me.. It has been a week now and it hurts me i have to reboot my phone every time i receive calls because screen can't wake up and also keep it awake all the time to avoid removing the battery to reboot

Sent from my SM-A520F using Tapatalk
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