[Moto X XT1052] mobile signal drops to zero during handover - GSM-Forum

torolocoxxx · 10-24-2014, 15:49

I'm a owner of a Motorola Moto X XT1052, for EU market
I noticed a big problem with the radio/modem of Moto X
I live in an area where the 3G signal is not very strong, and it happens that the phone changes alone in 2G mode, then return to 3G when the signal is better..
It happens sometimes that during those signal changes 3G-2G or 2G-3G phone loses completely the signal, in fact i'm not contactable if someone phone me, I realize that I get the SMS notification later.
I noticed that the indicator of the phone signal drop to zero, sometimes for 2-3 seconds, sometimes 30-40seconds

With other devices like Galaxy S2 and Motorola Defy+, in the same place with the same operator and sim didn't happens...

I have already reset the device to factory default, upgrade to 4.4.4, reset other times, chainges the manage modem from 4G to 3G....
I try with a new sim, i try to change mobile provider, but problem remains

toroloco73 · 11-13-2014, 23:18

Sale problem with my device

Inviato dal mio XT1052 utilizzando Tapatalk

torolocoxxx · 12-05-2014, 17:00

hello, is there anyone can help us????

10-24-2014, 15:49	#1 (permalink)
torolocoxxx Junior Member Join Date: Oct 2014 Location: Udine Age: 50 Posts: 7 Member: 2280047 Status: Offline Thanks Meter: 0	[Moto X XT1052] mobile signal drops to zero during handover I'm a owner of a Motorola Moto X XT1052, for EU market I noticed a big problem with the radio/modem of Moto X I live in an area where the 3G signal is not very strong, and it happens that the phone changes alone in 2G mode, then return to 3G when the signal is better.. It happens sometimes that during those signal changes 3G-2G or 2G-3G phone loses completely the signal, in fact i'm not contactable if someone phone me, I realize that I get the SMS notification later. I noticed that the indicator of the phone signal drop to zero, sometimes for 2-3 seconds, sometimes 30-40seconds With other devices like Galaxy S2 and Motorola Defy+, in the same place with the same operator and sim didn't happens... I have already reset the device to factory default, upgrade to 4.4.4, reset other times, chainges the manage modem from 4G to 3G.... I try with a new sim, i try to change mobile provider, but problem remains

11-13-2014, 23:18	#2 (permalink)
toroloco73 Freak Poster Join Date: Mar 2003 Location: italy Age: 50 Posts: 124 Member: 24287 Status: Offline Thanks Meter: 0	Sale problem with my device Inviato dal mio XT1052 utilizzando Tapatalk

12-05-2014, 17:00	#3 (permalink)
torolocoxxx Junior Member Join Date: Oct 2014 Location: Udine Age: 50 Posts: 7 Member: 2280047 Status: Offline Thanks Meter: 0	hello, is there anyone can help us????