Motorola E5 Xt1921-6 locked aftter update them to version ODPS27.91-121-10-2 - GSM-Forum

dislorth · 06-19-2019, 05:37

Hi guys.
I have 12 Verizon's Motorola E5 Xt1921-6 from different clients who told me that their Motorola's got locked againg after updating them via OTA to version ODPS27.91-121-10-2

Is there any solution to unlock them again?

mariale_bc · 06-20-2019, 20:20

Hi. I have the same problem with 3 cellphones XT1921-6PP. Any solution Please?

Gotadog · 06-27-2019, 20:05

Yes a very serious problem after people upgrade their Verizon Moto E5 Play it will lose its unlock. Soon there will be thousands asking for a solution. Sigmakey generated code no longer works.

davidmcallen · 06-28-2019, 17:05

any solution for this problem?
if i flash phone with rsdlite would it fix problem?

Gotadog · 06-28-2019, 21:54

@davidmcalan
I have not tried flashing Moto E5 Play with rsdlite, I have tried repairing with Verizon upgrade assistant, that is when I first discovered a problem with the Moto E5 Play.
Hopefully you can report back here with any positive results.

GSM HOUSTING · 08-06-2019, 10:39

it wont solve it is company bug mailed them several times but no response from verizon and motorola too hope they will patch this bug in next update.

dislorth · 08-21-2019, 20:33

Quote:

Originally Posted by GSM HOUSTING

it wont solve it is company bug mailed them several times but no response from verizon and motorola too hope they will patch this bug in next update.

It is not a bug.... all Verizon Motorola's E5 were blocked intentionally by Verizon... so they wont do nothing to solve this issue

region_uno · 08-23-2019, 17:40

Not sure if that issue is region-specific. I have updated to the latest 121-14 using both OTA and Verizon upgrade assistant and the phones did not re-lock, they are still unlocked.

dislorth · 02-11-2020, 22:22

I have heard about a server solution to fix this issue. They just make an IMEI Repair to fix this issue. Who knows what is the server to make it possible?

mzoui · 02-19-2020, 08:56

hiiiiiiiiiiiii the sam problem

adkham · 03-29-2020, 19:02

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06-19-2019, 05:37	#1 (permalink)
dislorth Freak Poster Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 40 Posts: 254 Member: 870866 Status: Offline Thanks Meter: 51	Motorola E5 Xt1921-6 locked aftter update them to version ODPS27.91-121-10-2 Hi guys. I have 12 Verizon's Motorola E5 Xt1921-6 from different clients who told me that their Motorola's got locked againg after updating them via OTA to version ODPS27.91-121-10-2 Is there any solution to unlock them again?

08-23-2019, 17:40	#8 (permalink)
region_uno Junior Member Join Date: Jul 2018 Posts: 1 Member: 2854641 Status: Offline Thanks Meter: 1	Which country are those units Not sure if that issue is region-specific. I have updated to the latest 121-14 using both OTA and Verizon upgrade assistant and the phones did not re-lock, they are still unlocked.

06-20-2019, 20:20	#2 (permalink)
mariale_bc Junior Member Join Date: May 2013 Posts: 9 Member: 1937687 Status: Offline Thanks Meter: 2	Hi. I have the same problem with 3 cellphones XT1921-6PP. Any solution Please?

06-27-2019, 20:05	#3 (permalink)
Gotadog Crazy Poster Join Date: Jun 2018 Posts: 50 Member: 2842682 Status: Offline Thanks Meter: 7	Yes a very serious problem after people upgrade their Verizon Moto E5 Play it will lose its unlock. Soon there will be thousands asking for a solution. Sigmakey generated code no longer works.

06-28-2019, 17:05	#4 (permalink)
davidmcallen Junior Member Join Date: May 2018 Posts: 3 Member: 2838897 Status: Offline Thanks Meter: 0	any solution for this problem? if i flash phone with rsdlite would it fix problem?

06-28-2019, 21:54	#5 (permalink)
Gotadog Crazy Poster Join Date: Jun 2018 Posts: 50 Member: 2842682 Status: Offline Thanks Meter: 7	@davidmcalan I have not tried flashing Moto E5 Play with rsdlite, I have tried repairing with Verizon upgrade assistant, that is when I first discovered a problem with the Moto E5 Play. Hopefully you can report back here with any positive results.

08-06-2019, 10:39	#6 (permalink)
GSM HOUSTING Junior Member Join Date: Oct 2014 Location: pakistan karachi Posts: 38 Member: 2270949 Status: Offline Sonork: 100.1584040 Thanks Meter: 22	it wont solve it is company bug mailed them several times but no response from verizon and motorola too hope they will patch this bug in next update.

02-11-2020, 22:22	#9 (permalink)
dislorth Freak Poster Join Date: Sep 2008 Location: Caracas, Venezuela. Age: 40 Posts: 254 Member: 870866 Status: Offline Thanks Meter: 51	I have heard about a server solution to fix this issue. They just make an IMEI Repair to fix this issue. Who knows what is the server to make it possible?

02-19-2020, 08:56	#10 (permalink)
mzoui Junior Member Join Date: Feb 2015 Posts: 12 Member: 2348311 Status: Offline Thanks Meter: 1	hiiiiiiiiiiiii the sam problem

03-29-2020, 19:02	#11 (permalink)
adkham Freak Poster Join Date: Mar 2020 Location: Uzbekistan Tashkent Posts: 108 Member: 2951726 Status: Offline Sonork: 12345678 Thanks Meter: 3	............................