QHSUSB_DLOAD when Lumia 925 connected to Laptop - GSM-Forum

arul315 · 12-27-2014, 16:16

21st December night my Lumia 925 suddenly froze and I did soft reset it came back on and still it was freezing and suddenly it went off and never came back on.

Tried everything - Soft reset, hard rest, Nokia software recovery tool, Lumia software recovery tool, Navifam, press and hold volume down while connecting with charger etc.

Sent it to Nokia Care and they said that it needs to be sent to their HO for repairs but cannot confirm if it would ever work but the cost of sending it to HO would be around Rs.10125 (approx $198) as the product is not under warranty.

Current condition of phone (with some hope of recovering it)
1) When i connect it to wall charger, phone remains cold. (Should get warmer if charging)
2) When I try to power on/ soft reset/ hard reset, Windows logo light blinks every 12 seconds (when connected to charger) or doesn't respond (when not connect to charger)
3) When connected to laptop (tried all USB ports) - system recognizes USB connected, tries to install software and and then fails. but system tray shows 'qhsusb_dload' connected
4) When try to use Lumia Software recovery tool it shows 'device is not supported'.

bubu_54 · 03-05-2015, 12:37

I have the same problem, there are any solution?

kaa3711 · 05-13-2015, 14:11

Same problem, there are any solution?

kaa3711 · 05-15-2015, 13:26

Lumia 520/521Devices Unusable After Using Windows Phone Recovery - Microsoft Community

dhaneshrg · 07-01-2015, 10:34

any solution pls post.......................

sahshirshak · 09-26-2015, 09:03

myself also waiting for the solution . 3 handset lumia 925 for same problem. Tries emmc pinout also but it does not scan emmc.
Where are the ATF product supporters????

alemdar24 · 01-03-2016, 20:04

same problem . what the solution ??? :/

12-27-2014, 16:16	#1 (permalink)
arul315 Junior Member Join Date: Dec 2014 Posts: 1 Member: 2318060 Status: Offline Thanks Meter: 0	QHSUSB_DLOAD when Lumia 925 connected to Laptop 21st December night my Lumia 925 suddenly froze and I did soft reset it came back on and still it was freezing and suddenly it went off and never came back on. Tried everything - Soft reset, hard rest, Nokia software recovery tool, Lumia software recovery tool, Navifam, press and hold volume down while connecting with charger etc. Sent it to Nokia Care and they said that it needs to be sent to their HO for repairs but cannot confirm if it would ever work but the cost of sending it to HO would be around Rs.10125 (approx $198) as the product is not under warranty. Current condition of phone (with some hope of recovering it) 1) When i connect it to wall charger, phone remains cold. (Should get warmer if charging) 2) When I try to power on/ soft reset/ hard reset, Windows logo light blinks every 12 seconds (when connected to charger) or doesn't respond (when not connect to charger) 3) When connected to laptop (tried all USB ports) - system recognizes USB connected, tries to install software and and then fails. but system tray shows 'qhsusb_dload' connected 4) When try to use Lumia Software recovery tool it shows 'device is not supported'.

03-05-2015, 12:37	#2 (permalink)
bubu_54 Junior Member Join Date: Mar 2015 Posts: 1 Member: 2357348 Status: Offline Thanks Meter: 0	I have the same problem, there are any solution?

05-13-2015, 14:11	#3 (permalink)
kaa3711 Junior Member Join Date: Oct 2005 Location: Russia Posts: 18 Member: 192722 Status: Offline Thanks Meter: 0	Same problem, there are any solution?

05-15-2015, 13:26	#4 (permalink)
kaa3711 Junior Member Join Date: Oct 2005 Location: Russia Posts: 18 Member: 192722 Status: Offline Thanks Meter: 0	Lumia 520/521Devices Unusable After Using Windows Phone Recovery - Microsoft Community

07-01-2015, 10:34	#5 (permalink)
dhaneshrg Insane Poster Join Date: Dec 2013 Location: dubai Posts: 81 Member: 2087389 Status: Offline Thanks Meter: 5	any solution pls post.......................

09-26-2015, 09:03	#6 (permalink)
sahshirshak Major Poster Join Date: Apr 2005 Age: 44 Posts: 42 Member: 133116 Status: Offline Thanks Meter: 1	myself also waiting for the solution . 3 handset lumia 925 for same problem. Tries emmc pinout also but it does not scan emmc. Where are the ATF product supporters????

01-03-2016, 20:04	#7 (permalink)
alemdar24 Junior Member Join Date: Jan 2016 Posts: 2 Member: 2510210 Status: Offline Thanks Meter: 0	same problem . what the solution ??? :/