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04-20-2016, 10:36 | #1 (permalink) |
No Life Poster Join Date: Mar 2007
Posts: 503
Member: 468632 Status: Offline Thanks Meter: 60 | why can't print file office on windows 10 Any advice or idea about how to fix it...??? Thanks |
04-20-2016, 17:06 | #3 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Portugal
Posts: 1,056
Member: 478535 Status: Offline Thanks Meter: 432 | Quote:
try with this drivers: http://ftp.hp.com/pub/softlib/softwa.../DJ2130_61.exe If don't work, try to install printer on a windows 7 computer to see if the printer is working. Use same driver setup from link. Also, windows 10 is garbage. if you can, get rid of it and install windows 8.1 max. Preferably use windows 7. | |
04-21-2016, 13:35 | #4 (permalink) | |
No Life Poster Join Date: Mar 2007
Posts: 503
Member: 468632 Status: Offline Thanks Meter: 60 | Quote:
i didit and nothing change bro..still same can't print word file,its like can't send trhough the printer ( i use HP Deskjet 2132) | |
04-21-2016, 14:10 | #5 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Portugal
Posts: 1,056
Member: 478535 Status: Offline Thanks Meter: 432 | Quote:
And test printer in other computer with different windows (7, 8)? Were you able to test? You can also try to change usb cable, shorter, or change usb port! First i would test printer in other computer with different windows, so you can rule out the printer having problems. hp support site have this troubleshoot list: HP Printers - After Windows 10 Upgrade, Printer Problems Occur | HP® Customer Support | |
04-22-2016, 13:48 | #7 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Portugal
Posts: 1,056
Member: 478535 Status: Offline Thanks Meter: 432 | Quote:
1-Before unplug printer from computer, go to device manager, right click on each printer driver, choose "uninstall" and in the next confirmation window, choose to delete installed driver check box. 2-Unplug printer from windows 10 computer 3-Remove all printer software and drivers from programs and settings 4-install the linked program below and follow instructions. Code: HP Printer Install Wizard for Windows http://ftp.hp.com/pub/softlib/softwa...80-2/hppiw.exe If so, im on gmt +1 (forum time), i can help with this up until 20:00 (08:00PM gmt+1). Best regards! | |
04-23-2016, 03:20 | #8 (permalink) |
No Life Poster Join Date: Mar 2007
Posts: 503
Member: 468632 Status: Offline Thanks Meter: 60 | already try this methode for many ..many time but still same,nothing change.can't print a word file,except converting to pdf file first and can print after. thanks for your help anyway bro......! |
04-23-2016, 03:21 | #9 (permalink) |
No Life Poster Join Date: Mar 2007
Posts: 503
Member: 468632 Status: Offline Thanks Meter: 60 | already try this methode for many ..many time but still same,nothing change.can't print a word file,except converting to pdf file first and can print after. thanks for your help anyway bro......! |
The Following User Says Thank You to carorina For This Useful Post: |
05-02-2016, 19:40 | #12 (permalink) | |
No Life Poster Join Date: Mar 2007 Location: Portugal
Posts: 1,056
Member: 478535 Status: Offline Thanks Meter: 432 | Quote:
Its very weird that you could print a pdf but not a word doc! really weird. Anyway, im glad you sorted out your problem by downgrading to win7! Its the best choice, i guarantee you. If Microsoft keeps Windows 10 the way it is, i think the last MS OS ill be using is windows 8.1. Even so, i'm not using it, ill keep 7 untill i have to put new OS on my machines. Best regards! | |
05-17-2016, 04:50 | #13 (permalink) |
Junior Member Join Date: Jul 2015
Posts: 8
Member: 2428931 Status: Offline Thanks Meter: 0 | Nice post. To Windows 10, the more that I know about is how to recover lost password on it since forgot Windows 10 login password accidently. If you have the same problem with me, you can get more on HERE. |
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