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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus JTAG


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Old 08-07-2017, 10:27   #1 (permalink)
Insane Poster
 
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cannot download repair file for GT-I8190


I've tried to download from octoplus support SAMSUNG_GTI8190_Repair.mf ,but I cannot connect, because server is too busy:
"The connection to the server was reset while the page was loading.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
My firewall is disabled and network connection is ok.
Is it any other solution to download the file?

Also I receive the message:
Connecting to server
Retrieving files list
Downloading file "C:\Program Files\Octoplus\Octoplus_JTAG\Firmware\SAMSUNG_GTI8 190_Repair.mf"...
... Failed (Error: Unknown Error (Connection related))
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Old 08-07-2017, 10:49   #2 (permalink)
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Hi.

Yes, most likely, the problem is with your Internet connection. Try to disable firewall and antivirus on your PC and try again. Also try to use another Internet connection. If the problem is the same, please contact us to Skype, we will check remotely, where can be the problem. Our contacts You can find in our profile.

Also, You can download necessary repair files directly from the Support Area - press "Go to Support" button at "Support & Options" tab in Medusa Software or from "Medusa Free Section" - press "Go to Medusa Free Section" button.
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