eMMC ''Connect'' button is inactive [Solved] - GSM-Forum

aklay · 12-02-2018, 22:24

Hello, I am using Octoplus Box Pro for a while whitout any problem. But now when I connecting Emmc adapter with emmc flash on it the ''connect'' button in the Octoplus box pro jtag software is inactive. Please answer me what is the problem?

P.S. I am using Octoplus Jtag 1.6.9. But the problem is the same on the Octoplus Jtag 1.7.0

Octopus box · 12-03-2018, 05:21

Hello.

Quote:

when I connecting Emmc adapter with emmc flash on it the ''connect'' button in the Octoplus box pro jtag software is inactive.

Probably Box is not connected correctly or You have selected incorrect interface option. Please make screenshot of the Software with inactive "Connect" button and post it here, we will check.

aklay · 12-03-2018, 20:51

Quote:

Originally Posted by Octopus box

Hello.

Probably Box is not connected correctly or You have selected incorrect interface option. Please make screenshot of the Software with inactive "Connect" button and post it here, we will check.

Unfortunately I could not upload screenshot. Maybe I don't have enought posts in the forum. So I will send screenshot to your private message

Also I just noticed that in the bottom of software interface VREF and Box status is "not connected". Don't understan why. I am using windows 10 x64. Box worked on this system before. Also some times it says "No Smart-Card found! Program will now exit"

Octopus box · 12-04-2018, 05:20

We have checked your screenshot and see, that the Box status is "not connected". This is the reason, why "Connect" button is not active. Box status is "not connected" means, that Box driver is not installed or installed incorrectly, or there is a problem with the Box HW and the Box is not detected correctly by OS. Please check which devices appear in Windows Device Manager when You connect Box to PC and whether all drivers are installed correctly. If necessary, re-install drivers. Also send us screenshot of Device Manager with devices, which appear in there when You connect Box to PC, we will check in details.

aklay · 12-04-2018, 23:12

Quote:

Originally Posted by Octopus box

This is the reason, why "Connect" button is not active. Box status is "not connected" means, that Box driver is not installed or installed incorrectly

Could you please write me a guide step by step how install drives for Octoplus Pro Box (Samsung + LG + eMMC/JTAG Activated). So I will reinstall drivers and write you back about result. I am using windows 10 x64. Also I want to know that will this drivers work in the Linux syste or not?

Octopus box · 12-05-2018, 05:32

Please contact us to Skype, we will try to help You remotely. Our contacts You can find in our profile.

Denis20 · 10-07-2020, 20:54

Quote:

Originally Posted by Octopus box

Please contact us to Skype, we will try to help You remotely. Our contacts You can find in our profile.

Hello ! Could you help me please. I'm using Medusa pro software 2.1.3
It's say VREF : box not connected.

Envoyé de mon SM-G965U en utilisant Tapatalk

Octopus box · 10-08-2020, 09:44

Hello.

Please, explain more detail. What exactly You're trying to do?

Denis20 · 10-08-2020, 13:05

Quote:

Originally Posted by Octopus box

Hello.

Please, explain more detail. What exactly You're trying to do?

Sorry.
Everything is ok now.
The drivers was not correctly installed.
Thanks for the support

Envoyé de mon SM-N975U en utilisant Tapatalk

12-02-2018, 22:24	#1 (permalink)
aklay Junior Member Join Date: Jul 2014 Posts: 4 Member: 2225046 Status: Offline Thanks Meter: 1	eMMC ''Connect'' button is inactive [Solved] Hello, I am using Octoplus Box Pro for a while whitout any problem. But now when I connecting Emmc adapter with emmc flash on it the ''connect'' button in the Octoplus box pro jtag software is inactive. Please answer me what is the problem? P.S. I am using Octoplus Jtag 1.6.9. But the problem is the same on the Octoplus Jtag 1.7.0 Last edited by Octopus box; 12-03-2018 at 05:22.

12-04-2018, 05:20	#4 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	We have checked your screenshot and see, that the Box status is "not connected". This is the reason, why "Connect" button is not active. Box status is "not connected" means, that Box driver is not installed or installed incorrectly, or there is a problem with the Box HW and the Box is not detected correctly by OS. Please check which devices appear in Windows Device Manager when You connect Box to PC and whether all drivers are installed correctly. If necessary, re-install drivers. Also send us screenshot of Device Manager with devices, which appear in there when You connect Box to PC, we will check in details.

12-05-2018, 05:32	#6 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Please contact us to Skype, we will try to help You remotely. Our contacts You can find in our profile.

10-08-2020, 09:44	#8 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,848 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,413	Hello. Please, explain more detail. What exactly You're trying to do?