Help me with repair Box - GSM-Forum

dragosgsm · 02-15-2017, 16:07

I am trying to repair my dead Octoplus (sw was not detecting the samart card -smart card is ok because it works in sigma key reader) after fallowing youtube repair video I am stuck on installing driver from C:\Program Files\GsmServer\Medusa\Driver\Box Repair Driver ...the driver isn't compatibe with Octoplus Box???

Octopus box · 02-15-2017, 16:39

Hello.

What device appears in PC Device Manager after repairing?

dragosgsm · 02-15-2017, 22:00

Quote:

Originally Posted by Octopus box

Hello.

What device appears in PC Device Manager after repairing?

Yes,it can be detected as: "Unknown device"

dragosgsm · 02-15-2017, 23:43

Why the youtube tutorial (the one with shorting P2 than P1)was deleted???...after this tutorial I am stuk on "Unknown device" how to repair my box now??? Windows can't install drivers located on: C:\Program Files\Octoplus\Octoplus_JTAG\Driver\Box Repair Driver

Medusa Box · 02-16-2017, 07:59

Quote:

Why the youtube tutorial (the one with shorting P2 than P1)was deleted?

Tutorial is present on BoxMedusa YouTube channel: https://www.youtube.com/channel/UCJU...F0uLgMD2LoFKIw.

Please do attentively all the steps from this video manual and post the result:

Quote:

Windows can't install drivers located on: C:\Program Files\Octoplus\Octoplus_JTAG\Driver\Box Repair Driver

You should install driver manually: "Browse my computer for driver software"->"Let me pick from a list of device drivers on my computer" and select driver from "...\Medusa\Driver\Box Repair Driver". Then run Medusa Software (not an Octoplus JTAG Software) and press "Repair Box Firmware" button.

dragosgsm · 02-18-2017, 22:50

Quote:

Originally Posted by Medusa Box

Tutorial is present on BoxMedusa YouTube channel: https://www.youtube.com/channel/UCJU...F0uLgMD2LoFKIw.

Please do attentively all the steps from this video manual and post the result:

You should install driver manually: "Browse my computer for driver software"->"Let me pick from a list of device drivers on my computer" and select driver from "...\Medusa\Driver\Box Repair Driver". Then run Medusa Software (not an Octoplus JTAG Software) and press "Repair Box Firmware" button.

after step "Let me pick from a list of device drivers on my computer" there is a list with may kind of devices and I have to choise device's type what do I have to choise???

dragosgsm · 02-18-2017, 23:18

If I follow youtube tutorial provided I get the message: Windows was unable to install you Unknown Device. Please help me repair my Box or tell me where I can buy a cheap box with out card,didn't find on any resseler from my country.

Medusa Box · 02-19-2017, 20:34

Please contact us to Skype, we will try to help to repair your Box remotely. Our contacts You can find in our profile.

02-15-2017, 16:07	#1 (permalink)
dragosgsm No Life Poster Join Date: May 2005 Location: Bacau Posts: 3,227 Member: 148032 Status: Offline Thanks Meter: 415	Help me with repair Box I am trying to repair my dead Octoplus (sw was not detecting the samart card -smart card is ok because it works in sigma key reader) after fallowing youtube repair video I am stuck on installing driver from C:\Program Files\GsmServer\Medusa\Driver\Box Repair Driver ...the driver isn't compatibe with Octoplus Box???

02-15-2017, 16:39	#2 (permalink)
Octopus box Product Supporter Join Date: Oct 2009 Location: Romania, Bucharest Posts: 99,846 Member: 1146942 Status: Offline Sonork: 100.1587278 Thanks Meter: 27,412	Hello. What device appears in PC Device Manager after repairing?

02-15-2017, 23:43	#4 (permalink)
dragosgsm No Life Poster Join Date: May 2005 Location: Bacau Posts: 3,227 Member: 148032 Status: Offline Thanks Meter: 415	Why the youtube tutorial (the one with shorting P2 than P1)was deleted???...after this tutorial I am stuk on "Unknown device" how to repair my box now??? Windows can't install drivers located on: C:\Program Files\Octoplus\Octoplus_JTAG\Driver\Box Repair Driver

02-18-2017, 23:18	#7 (permalink)
dragosgsm No Life Poster Join Date: May 2005 Location: Bacau Posts: 3,227 Member: 148032 Status: Offline Thanks Meter: 415	If I follow youtube tutorial provided I get the message: Windows was unable to install you Unknown Device. Please help me repair my Box or tell me where I can buy a cheap box with out card,didn't find on any resseler from my country.

02-19-2017, 20:34	#8 (permalink)
Medusa Box Product Supporter Join Date: Mar 2011 Location: Octopus-team Posts: 9,360 Member: 1538383 Status: Offline Sonork: 100.1587278 Thanks Meter: 3,398	Please contact us to Skype, we will try to help to repair your Box remotely. Our contacts You can find in our profile.