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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octoplus JTAG


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Old 10-19-2017, 10:21   #1 (permalink)
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octoplus jtag not connected


hi
i have a problem with my octoplus Box please can you help me :
Octoplus Pro JTAG Software box not connected
and this log:
Welcome to Octoplus JTAG Box Software version 1.9.5.4
Selected device model: Samsung GT-N7000
Connecting. Please wait...
Checking data...
VREF = 0.0V is less than required level. Please check target device power supply.
ERROR[035]: Target device has been powered off during connect.
 
Old 10-19-2017, 10:36   #2 (permalink)
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Hi.

Please solder JTAG wires as short as possible (max. 3-5 CM length), select JTAG speed 1.0 MHz and try to connect again.

For powering the device, please use BOTH fully charged battery (or external power supply) AND USB cable, this is important! Try to connect the device a few times.

Also, please look here:
http://forum.gsmhosting.com/vbb/f664...l#post10597519,
http://forum.gsmhosting.com/vbb/f664...ml#post9864010,
http://forum.gsmhosting.com/vbb/f664...ml#post9856031,
http://forum.gsmhosting.com/vbb/f664...ml#post9516979,
http://forum.gsmhosting.com/vbb/f664...l#post10645371.
 
Old 10-19-2017, 11:08   #3 (permalink)
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the problem not in phone but the box not connected with jtag only how i can the photos upload hire
 
Old 10-19-2017, 11:29   #4 (permalink)
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Quote:
the box not connected with jtag only
Box not connected or device not connected? Make screenshots of Software and send us links to PM, we will check.
 
Old 10-19-2017, 11:39   #5 (permalink)
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Box not connected i thing this problem from driver but i can not find the primary driver in all file and in internet and i try the BOX with 3 computer but same problem
 
Old 10-19-2017, 11:45   #6 (permalink)
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What device appear in PC Device Manager when You connect it to PC?
 
Old 10-19-2017, 12:06   #7 (permalink)
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can you via Medusa Support Client connect with my computer and search where this problem please .
 
Old 10-19-2017, 12:09   #8 (permalink)
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Yes, please contact us to Skype, our contacts You can find in our profile.
 
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