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Go Back   GSM-Forum > Product Support Sections > Hard/Software Products (official support) > Octopus/Octoplus > Octopus LG/Octoplus LG


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Old 03-17-2016, 15:26   #1 (permalink)
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A290 flashing question [Answered]


dear team what type of error this is

Checking data...OK
Platform: LG MTK
Selected port: COM7
Selected baudrate: 921600
Selected model: A290
Selected COM connection type
Please, disconnect battery and connect cable...
Phone found.
Setting power state...OK
Prepairing loader...OK
Sending loader...OK
Synchronizing with loader...OK
Detecting NOR flash chip...Failed!
Failed to detect flash chip!
Performed by 2.2.2 software version.

Last edited by Octopus box; 08-28-2018 at 11:02.
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Old 03-17-2016, 15:55   #2 (permalink)
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Hello.

Please, connect the phone directly to USB port of your PC, don't use USB HUBS, also try to reflash the phone with original flasher, if problem, still remain, check phone's HW.
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Old 08-28-2018, 10:58   #3 (permalink)
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Quote:
Originally Posted by Octopus box View Post
Hello.

Please, connect the phone directly to USB port of your PC, don't use USB HUBS, also try to reflash the phone with original flasher, if problem, still remain, check phone's HW.
I have 3 devices that three also not detecting to pc? there is any special keys or want to use special usb cable for it?
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Old 08-28-2018, 11:02   #4 (permalink)
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No need any special cables. What is the problem with your devices? Which actions do You want to perform with them? Which device appear in Windows Device Manager when You connect the device to PC? Have you installed proper driver for the device?
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